IT34480: ANR9999D_2211528373 SMSENDDATA(SMTRANS.C:3556) THREAD<NNN>: INVALID VERB IN OBJECT HEADER.

8.1.12.000-IBM-SPSRV-WindowsX64
8.1.12.000-IBM-SPSRV-Linuxx86_64
8.1.12.000-IBM-SPSRV-Linuxs390x
8.1.12.000-IBM-SPSRV-Linuxppc64le
8.1.12.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 12 (7.1.12.000) Downloads
IBM Spectrum Protect Server V8.1 Fix Pack 12 (V8.1.12) Downloads

APAR status

• Closed as program error.

Error description

• The REPLICATE NODE process may complete with a state of
  failure when a damaged object is encountered in a container
  pool :
  
  The source server logs the following errors in the activity log:
  
  ANR9999D_2211528373 SmSendData(smtrans.c:3556)
   Thread<781867>: Invalid verb in Object Header.
   verbLen(562), verbType(ec)
  ANR9999D Thread<781867> issued message 9999 from:
  ANR9999D Thread<781867>  0x0000000109a935 OutDiagToCons
  ANR9999D Thread<781867>  0x0000000109db7c outDiagfExt
  ANR9999D Thread<781867>  0x00000000ea29a6 SmSendData
  ANR9999D Thread<781867>  0x00000000d50412 SdReplSinkFunc
  ANR9999D Thread<781867>  0x00000000d559dd RtrvChunk
  ANR9999D Thread<781867>  0x00000000d56fa9 sdReplRtrv
  ANR9999D Thread<781867>  0x00000000746ad1 bfReplRtrv
  ANR9999D Thread<781867>  0x00000000f38377 smReplRtrv
  ANR9999D Thread<781867>  0x00000000a0fe5b NrReplicateBatch
  ANR9999D Thread<781867>  0x000000010cdd95 PcConsumerThread
  ANR9999D Thread<781867>  0x000000011538a2 StartThread
  ANR9999D Thread<781867>  0x007ffff76aaea5 *UNKNOWN*
  ANR9999D Thread<781867>  0x007ffff377e8cd *UNKNOWN*
  ANR0443W Protocol error on session nnn for node
   NODENAME (PLATFORM) - invalid "node" field found in
   "BackInsNormEnhanced" verb (offset 5).
   ...
  ANR9999D_1868811449 SmSendData(smtrans.c:3569)
   Thread<781867>: Object header size mismatch for verb
   type 0xc5, size found 567, expected 572.
  ...
  ANR1893E Process nn for Replicate Node completed with a
  completion state of FAILURE.
  
  Customer/L2 Diagnostics :
  
  A server trace (repl) shows the object that was processed when
  the error was logged. For example :
  
  <timestamp> [nnn][smtrans.c][4007][SmSendData]:
  Invalid Object Header Encountered.
  <timestamp> [nnn][sdrtrv.c][5966][SdReplSinkFunc]:
  Exit: rc=3014 for bfId 123456789
  
  In this example, object 123456789 is damaged.
  
  Initial Impact: Medium
  
  Additional Keywords:
  container damaged TS003215909
  | MDVPARTL 7.1.10-TIV_5698MSV | IT32310
  
  Versions Affected:
  Spectrum Protect server 7.1 and 8.1 on all platforms.
  

Local fix

• Use the set object command to manually mark the object as
  damaged. For example :
  
  set object 123456789 damaged=yes scope=metadataOnly
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect server users.                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.12 and 8.1.12. Note that *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

•   This problem was fixed.
    Affected platforms for reported release: AIX, HP-UX, Linux,
  Solaris, and Windows.
    Platforms fixed:  AIX, HP-UX, Linux, Solaris, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71L PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP

• R81L PSY

     UP

• R81A PSY

     UP

• R81W PSY

     UP