APAR status
Closed as program error.
Error description
In rare cases, if you are using Storage Insights to monitor NetApp ONTAP 9 device which has Probe failures, the Q3 Storage Insights instance update may potentially fail. To avoid this issue, contact IBM Support or open a support case at https://www .ibm.com/mysupport/. ___________________________________________ _________ DB2 Version used for Server: N/A The defect is against component: Storage Insights Server/Manager build/release (TPC): N/A Agent build/release (TPC): N/A Server/Manager (OS): N/A Agent(OS): N/A ____________________________________________________ Problem as described by customer: NetApp ONTOP 9 Probe failures. Initial customer impact (low/med/high): med
Local fix
Engage Support
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control & Storage Insights users monitoring * * NetApp ONTAP 9 device * **************************************************************** * PROBLEM DESCRIPTION: * * In rare cases, if you are using Storage Insights to monitor * * NetApp ONTAP 9 device which has Probe failures, the Q3 * * Storage * * Insights instance update may potentially fail. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Spectrum Control 5.4.1 [ 5.4.1-IBM-SC ] IBM Storage Insights 4Q20 [ 5.4.1-IBM-SC ] ( release target 4Q 2020 / November ) http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT34092
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
537
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-09-02
Closed date
2020-09-15
Last modified date
2020-09-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"537"}]
Document Information
Modified date:
08 February 2022