IBM Support

IT34001: UPGRADING SPECTRUM CONTROL 5.3.5 OR 5.3.6 TO 5.4.0 FAILS WHEN MONITORING NETAPP ONTAP 9 DEVICES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If you are currently using IBM Spectrum Control 5.3.5 or 5.3.6
    to monitor NetApp ONTAP 9 devices, the upgrade to 5.4.0 will
    fail.
    
    To avoid this issue, contact IBM Support or open a
    support case at https://www.ibm.com/mysupport/ before you
    upgrade to 5.4.0.
    
    
    See support document:
    https://www.ibm.com/support/pages/node/6321363
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control users upgrading to 5.4.0 with NetApp    *
    * ONTAP 9 device                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If you are currently using IBM Spectrum Control 5.3.5 or     *
    * 5.3.6                                                        *
    * to monitor NetApp ONTAP 9 devices, the upgrade to 5.4.0 will *
    * fail.                                                        *
    *                                                              *
    * To avoid this issue, contact IBM Support before you upgrade  *
    * to 5.4.0.  Contact IBM Support or open a support case at     *
    * https://www.ibm.com/mysupport/                               *
    *                                                              *
    * Also see support document:                                   *
    * https://www.ibm.com/support/pages/node/6321363               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Contact IBM Support before upgrading to 5.4.0                *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Spectrum Control 5.4.1   [ 5.4.1-IBM-SC ]
    
    ( release target 4Q 2020 / November )
    
    http://www.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34001

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    540

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-08-25

  • Closed date

    2020-10-08

  • Last modified date

    2020-10-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC ADVANCED

  • Fixed component ID

    5608TPCA0

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"540"}]

Document Information

Modified date:
24 June 2022