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IT33711: IN IBM SPECTRUM CONTROL PROBE FOR SVC FAILED WHILE PROCESSING THE OUTPUT FILE.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The probe for SVC storage failed with error messages in logs.
    
    
    SVC probe log:
    2020-07-09 11:24:45.423 HWN021503E The action cannot be
    completed
    2020-07-09 11:24:45.517 HWN021503E The action cannot be
    completed
    2020-07-09 11:24:45.533 HWN021709I Collection for storage system
    SAN Volume Controller-xxx completed.
    2020-07-09 11:24:45.533 BTADS0102E The probe with the run ID
    38212 completed with errors.
    
    traceProbe log:
    2020-06-06 16:04:10.878+0200 [Process Processor (Thread-1208)]
    [Router.finish] [LOG] BTADS0102E The probe with the run ID 34310
    completed with errors.
    2020-06-06 16:04:10.878+0200 [Process Processor (Thread-1208)]
    [Router.finish] [INFO] Router.finish with run id= 34310 job
    id=115319, status= false, returnCode= 10016
    
    dmSvcTrace.log:
    2020-07-09 11:24:45.236+0200 HWNEP0001I Successfully persisted
    128 fcport instances. @(NAPIPostProcess-xxx)
    com.ibm.tpc.disk.discovery.SVC_CLI_PostProcess process
    2020-07-09 11:24:45.236+0200 HWN099993E null
    @(NAPIPostProcess-xxx)  java.lang.NullPointerException
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Spectrum Control users who monitor SVC devices with iSCSI    *
    * ports, which do not have masks set                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Spectrum Control probe for SVC storage                   *
    * device fails with error messages in logs.                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available                         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Spectrum Control 5.4.0   [ 5.4.0-IBM-SC ]
    
    ( release target 3Q 2020 / August )
    
    http://www.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33711

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    52E

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-28

  • Closed date

    2020-08-24

  • Last modified date

    2020-08-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC ADVANCED

  • Fixed component ID

    5608TPCA0

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52E"}]

Document Information

Modified date:
25 June 2022