IT33049: ORACLE BACKUP FAILS IF /MNT IS ALREADY IN USE ON THE ORACLE SERVER

APAR status

• Closed as program error.

Error description

• Oracle backup fails if the /mnt is in use on the Oracle server,
  specifying an alternating mount location also does not
  work.
  JobLog will state similar
  messages:
  
  DETAIL,1589505186120,Thu 14 May 2020 21:13:06
  EDT,2,CTGGA4132,[xxxnnis] Mounting nfs share
  xxx.xxx.xxx.xxx:/vsnap/vpool1/fs19 to mount point /mnt/spp/vsnap
  /vpool1/fs19/1xxx.xxx.xxx.xxx
  ERROR,1589505186121,Thu 14 May
  2020 21:13:06 EDT,2,CTGGA4030,[xxxnnis] Failed to mount share /m
  nt/spp/vsnap/vpool1/fs19/xxx.xxx.xxx.xxx.
  DETAIL,1589505186122,T
  hu 14 May 2020 21:13:06 EDT,2,CTGGA4034,[xxxnnis] Completed
  mount operation in 1s. 0 volumes/shares mounted successfully
  and 1 volumes/shares failed
  ERROR,1589505187341,Thu 14 May 2020
  21:13:07 EDT,2,CTGGA2073,[xxxnnis] Failed to perform backup of
  db instance xxxnnis.xxx.xxxxxxxxx.com / OraDb11g_home3 on
  application server xxxnnis : Failed to mount backup
  destination
  
  This APAR is taken to change the error message to
  a properly formatted error message.
  
  IBM Spectrum Protect Plus
  Versions Affected:
  IBM Spectrum Protect Plus 10.1.5,
  10.1.4
  
  Initial Impact: Medium
  
  Additional Keywords: SPP,
  SPPlus, TS003708424
  

Local fix

• Make /mnt available for SPP to mount backup target volume
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.4 and 10.1.5            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed IBM Spectrum Protect Plus level        *
  * 10.1.5.2218 and 10.1.6. Note that this is subject to change  *
  * at the discretion of IBM.                                    *
  ****************************************************************
  

Problem conclusion

• Fixed an issue that was causing the failure while using a custom
  mount point
  

Temporary fix

• Make /mnt available for SPP to mount the backup volume
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels