IT32878: DELETED VOLUME ALERT MISMATCH BETWEEN THE INTERNAL RESOURCE AND THE RESOURCE - FIX COMPLETION FOR IT23707

IBM Spectrum Control 5.4.8 - Windows Server
IBM Spectrum Control 5.4.8 - Linux Server
IBM Spectrum Control 5.4.8 - AIX Server
IBM Spectrum Control 5.4.8 - Agents
IBM Spectrum Control 5.4.6 - Windows Server
IBM Spectrum Control 5.4.6 - Linux Server
IBM Spectrum Control 5.4.6 - AIX Server
IBM Spectrum Control 5.4.6 - Agents
IBM Spectrum Control 5.4.6 (March 2022)

APAR status

• Closed as unreproducible.

Error description

• The Storage System Deleted Volume alert shows the deleted
  volume (internal resource) and the resource (storage system) to
  which it belongs. In this situation, the deleted volume and
  storage system listed in the alert were mismatched. The wrong
  storage system was listed.
  
  Example:
  Alert Storage System
  Deleted Volume has been triggered.
  Internal Resource:
  <volume_name>
  Resource: <wrong_storage>
  
  There are no errors
  presented for this condition, but the deleted volumes can be
  tracked and correlated in the following logs.
  
  /opt/IBM/TPC/device/log/traceTPCDeviceServer.log
   /opt/IBM/TPC/d
  evice/log/<storage_device>/traceEventCollection_0.log
  
  This
  APAR is fix completion for APAR IT23707.
  MDVPARTL | IT23707
  FALSE ALERT DELETED VOLUME WAS RECEIVED IN SC GUI WHILE
  PROCESSING THE NAPI EVENTS FOR STORAGE SUBSYSTEMS
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control users with alerts setup for internal    *
  * resources                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Storage System Deleted Volume alert had shown the        *
  * deleted volume (internal resource) and the resource (storage *
  *                                                              *
  * system) to which it belongs.                                 *
  *                                                              *
  * In this situation, the deleted volume and storage system     *
  * listed                                                       *
  * in the alert were mismatched. The wrong storage system was   *
  * listed.                                                      *
  *                                                              *
  * The alerts specifying an internal resource that did not      *
  * match                                                        *
  * the resource can occur if the user deletes the volume alert  *
  * of the internal resource and the resource.                   *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels