APAR status
Closed as program error.
Error description
vSnap replication reports error "Failed to get Snapshot Invalid character" if SLA name contains special characters like space after applying 10.1.5 efix3 (10.1.5.2199). The job log displays following message: ERROR,<id>,<timestap>,2,,null e=...serviceprovider.common.storage.exception.StorageSnapshotGet Exception: Failed to get Snapshot Invalid character '+' for QUERY_PARAM in "<snapshot_name>_SPP+Catalog+Backup" ERROR,<id>,<timestamp>,2,,Skipping remaining snapshots for volume <ip_address>:<snapshot_name> due to unrecoverable error for Vsnap session <session_id> Even with the error, the snapshot may be replicated to target vSnap properly and replication job completed with status COMPLETED.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.5.2199 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.5.2204 and 10.1.6. Note that this is subject to change * * at the discretion of IBM. * ****************************************************************
Problem conclusion
As part of the changes made to address APAR IT32102, changes were made to encode special characters present in API query parameters sent from SPP to vSnap. The new encoding logic required additional special handling for space characters which was missed. As a result, a regression was introduced that caused API failures where there were spaces in the API query parameter. The problem has been resolved by updating the encoding logic to correctly handle space characters (in addition to other special characters) in SLA names. The fix takes effect for replication jobs that run after applying the update. For replication jobs that previously failed due to this problem, orphaned snapshots may exist on vSnap because they were successfully replicated but not cataloged by SPP. These orphaned snapshots may require manual deletion using the "vsnap snapshot delete" command.
Temporary fix
Comments
APAR Information
APAR number
IT32506
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-04-09
Closed date
2020-04-09
Last modified date
2020-04-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024