IT32493: SERVER MAY CRASH WITH A CORE DUMP IN SdCloseOutputTapeStream IF LOCALPROTECT STGPOOL IS RUNNING

8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• Problem description:
  
  IBM Spectrum Protect Server may crash during localprotect
  stgpool
  process to tapes, This issue happens when the server tries to
  close the
  tape stream for protect stgpool type=local operation.
  
  
  Symptom:
  
  The call stack of a server instance crash on AIX shows :
  
  (dbx) where
  
  pthread_kill(??, ??) at 0x9000000005ba884
  _p_raise(??) at 0x9000000005ba0c4
  raise.raise(??) at 0x90000000003fbe8
  abort() at 0x90000000005e5b8
  PsAbortServer(??) at 0x1000193f0
  pkAbort(??) at 0x10000f388
  pkDestroyMutex(??) at 0x10000ab08
  ssEndSession(??) at 0x100ba788c
  SdCloseOutputTapeStream(??) at 0x100f22e54
  IPRA.$LocalBatchFree(??, ??) at 0x100abdb50
  SdProtectBatchFree(??, ??) at 0x100a99c14
  PcConsumerThread(??) at 0x100238c1c
  SdLocalProtectBatchStackEntry(??) at 0x100a9ac30
  StartThread(0x0) at 0x1000106ec
  
  
  Spectrum Protect Versions Affected:
  
  7.1.7 and above and 8.1.x and above
  
  Initial Impact:
  
  Medium
  
  Additional Keywords:
  
  TSM "SPECTRUM PROTECT" 193830 localprotect stgpool core dump
  coredump, TS003253665
  

Local fix

• Local Fix:
  
  N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of the PROTECT STGPOOL *
  * xxx TYPE=LOCAL command.                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.10.                       *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release: AIX, Linux, and Windows
  Platforms fixed: AIX, Linux, and Windows
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP