IT32478: REGISTRATION OF OBJECT STORAGE USING AZURE US GOVERNMENT ACCOUNTFAILS

APAR status

• Closed as program error.

Error description

• When registering an object storage endpoint into IBM Spectrum
  Protect Plus, if "Microsoft Azure Blob Storage" is specified as
  the provider and "Microsoft Azure USA Government" is specified
  as the endpoint, the registration does not complete though
  correct credentials are specified. Upon clicking the "Get
  Buckets" button, the following error is seen:
  
  Unable to get cloud container : I/O error on GET request for
  "https://<account-name>.blob.core.windows.net/" : Name or
  service not known.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.5.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.5.2204 and 10.1.6. Note that this is subject to change  *
  * at the discretion of IBM.                                    *
  ****************************************************************
  

Problem conclusion

• When an Azure account is registered, SPP selects an endpoint URL
  depending on the type of the endpoint selected by the user in
  the UI.
  
  For Azure Global commercial accounts, the endpoint URL is
  "core.windows.net". For Azure US Government accounts, the
  endpoint URL is supposed to be "core.usgovcloudapi.net." The
  problem occurred because SPP was making requests to the
  commercial endpoint "core.windows.net" even though the endpoint
  selected was Azure US Government.
  
  The problem has been resolved by updating SPP to ensure that the
  correct endpoint URL is used depending on the selection in the
  UI.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels