IT32274: STORAGE INSIGHTS DOES NOT REFRESH DEVICE CONFIGURATION/ CREDENTIALSWHEN AGENT IS MARKED NON-OPERATIONAL

IBM Spectrum Control 5.3.7 (May 2020)

APAR status

• Closed as program error.

Error description

• when a data collector / agent is marked non-operational,
  configuration/credentials for devices are not always refreshed
  during the process of finding another agent which causes device
  access to be lost, and resulting monitoring errors.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users with multiple data collectors     *
  * deployed and active                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When a Storage Insights data collector is marked as          *
  * non-operational, the configuration/credentials for devices   *
  * are not always refreshed during the process of finding       *
  * another data collector which causes device access to be      *
  * lost, and resulting monitoring errors.                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q20   [ 5.3.7-IBM-SC ]
  
  ( release target 2Q 2020 / May )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels