APAR status
Closed as program error.
Error description
A VM backup can fail with the following error message reported in the joblog: ERROR,timestamp,CET,2,CTGGA2403,Backup of vm VMNAME failed target storage volume name Property 'virtualHW.version' is not present in VMX file. Error: spp_volume_name This error occurs due to the case sensitivity of the key "virtualHW.version" while the .vmx file for the vm VMNAME contains the entry for the virtual machine hardware version as below: virtualhw.version = "x" Initial impact: Medium Versions Affected: 10.1.*
Local fix
1. Power off the affected VM 2. Locate the entry virtualhw.version = "x" in VM's .vmx file 3. Change the above entry to: virtualHW.version = "x" 4. Save and close the .vmx file 5. Power on the VM and perform vm backup via SPP
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.5 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level 10.1.5 * * 2199 and 10.1.6. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
A code change was made to ignore case when checking for the hardware version key in the VMX file. It was previously expected the key follow case formatting of "virtualHW.version"
Temporary fix
Comments
APAR Information
APAR number
IT32231
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-03-19
Closed date
2020-04-27
Last modified date
2020-04-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024