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IT32189: CRYPTIC ERROR MESSAGE SHOWN WHEN RUNNING AD-HOC BACKUP FROM VM IN A PAUSED SLA

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APAR status

  • Closed as program error.

Error description

  • When a SLA is paused, running an Ad-Hoc backup of a VM is not
    possible.
    Following error message will be thrown:
    
    {
     "headers": {
                     "normalizedNames": {},
                     "lazyUpdate": null
     },
     "status": 405,
     "statusText": "OK",
     "url": "https://spp.host.name/ngp/hypervisor?action=adhoc",
     "ok": false,
     "name": "HttpErrorResponse",
     "message": "Http failure response for
    https://spp.host.name/ngp/hypervisor?action=adhoc: 405 OK",
     "error": {
      "statusCode": 405,
      "response": {
                      "timestamp": 1580221676345,
                      "status": 405,
                      "error": "Method Not Allowed",
                      "exception":
    "org.springframework.web.HttpRequestMethodNotSupportedException"
    ,
                      "message": "Request method 'POST' not
    supported",
                      "path": "/"
      }
     },
     "request": {
      "url": "https://spp-host-name/ngp/hypervisor?action=adhoc",
      "body":
    "{\"slaPolicyName\":\"Policy\",\"subtype\":\"vmware\",\"resource
    \":[\"https://spp-host-name/api/hypervisor/1001/vm/75b46ab5b9dff
    9406b29e3284000a787?from=hlo\"]}",
      "reportProgress": false,
      "withCredentials": false,
      "responseType": "json",
      "method": "POST",
      "headers": {
                      "normalizedNames": {},
                      "lazyUpdate": null,
                      "headers": {},
                      "lazyInit": null
      },
      "params": {
                      "updates": null,
                      "cloneFrom": null,
                      "encoder": {},
                      "map": {}
      },
      "urlWithParams":
    "https://spp-host-name/ngp/hypervisor?action=adhoc"
     }
    }
    
    This APAR is taken to change the error message to a properly
    formatted error message.
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.x
    
    Initial Impact: Medium
    
    Additional Keywords: SPP, SPPlus, TS003283806
    

Local fix

  • Unpause the SLA and run the Ad-Hoc backup again
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1, 10.1.2, 10.1.3,     *
    * 10.1.4, and 10.1.5.                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * levels 10.1.5.2204 and 10.1.6.  Note that this is subject to *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus has been updated to correct the
    problem.  Initiating an ad-hoc backup job of a VM when the job
    is held will result in a meaningful message indicating the
    reason and what steps can be taken.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32189

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-30

  • Closed date

    2020-04-03

  • Last modified date

    2020-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Node.js
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024