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IT32017: UI REFRESH OF INCIDENTS 'TIME INTERVAL' ARE NOT HAPPENING REGULARLY

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APAR status

  • Closed as program error.

Error description

  • In Incidents/Alerts Page, The Time Interval values are not
    getting displayed correctly - as the Refresh is not happening
    regularly.
    
    This makes the Screen to display the TimeInterval value mostly
    like 'a few seconds ago', Though the Alerts are raised many
    minutes/hours back. This
    creates a Confusion to that many Alerts are raised at the same
    time.
    
    Workaround is to Refresh the page manually.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of InformixHQ bundled with 14.10.FC3 and earlier       *
    * versions.                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UI Refresh of Incidents 'Time Interval' are not happening    *
    * regularly.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Upgrade to InformixHQ 1.2.0 bundled with Informix Online Dynamic
    Server 14.10.FC4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32017

  • Reported component name

    INFORMIX SERVER

  • Reported component ID

    5725A3900

  • Reported release

    E10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-27

  • Closed date

    2020-06-09

  • Last modified date

    2024-09-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INFORMIX SERVER

  • Fixed component ID

    5725A3900

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSGU8G","label":"Informix Servers"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E10","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
25 September 2024