IT31846: A WARNING MESSAGE ABOUT PREUPGRADE FAILURE APPEARS IN THE JOB LOG WHEN AGENT MODULES ARE UPDATED ON AN EXCHANGE SERVER

APAR status

• Closed as program error.

Error description

• The warning message "Failed running preupgrade task on
  <server>: Failed to get remote execution results from server
  <server>" appears in the job log when the agent modules are
  updated to a new version on a Exchange server
  

Local fix

• This warning will not affect any functionality and can be
  ignored.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.5                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in 10.1.5 patch1 and 10.1.6. Note that *
  * this is subject to change at the discretion of IBM           *
  ****************************************************************
  

Problem conclusion

• Upgrade process is modified to handle the case when no actions
  are required for an upgrade.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels