APAR status
Closed as program error.
Error description
A timing window while processing an application shutdown request can cause a deadlock wit the following stack: #0 0x00007fbdfe659cf2 in pthread_cond_timedwait@@GLIBC_2.3.2 () from /usr/lib64/libpthread.so.0 #1 0x00007fbe025a307f in ImbSemaphore::wait(long) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libCommonServices.so #2 0x00007fbe025bdfb3 in ImbThreadPool::~ImbThreadPool() () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libCommonServices.so #3 0x00007fbe01850a37 in ImbDataFlowManager::onStop(bool) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so #4 0x00007fbe01a558dd in ImbResource::stateTransition(ImbResource::ObjectState, ImbConfigObject*, bool) () from /opt/EAsmbl_image/ace-11.0.0.3/s erver/lib/libMessageServices.so #5 0x00007fbe01a56b9f in ImbResource::stop(bool, ImbResource::FailureAction) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so #6 0x00007fbe0187e49d in ImbDeployedResourceGroup::stopFlows(bool) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so #7 0x00007fbe018a35aa in ImbDataFlowApplication::onStop(bool) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so #8 0x00007fbe01a558dd in ImbResource::stateTransition(ImbResource::ObjectState, ImbConfigObject*, bool) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so This occurs because the flow thread pool is waiting for all the message flow threads to terminate, but the termination request has not been fully sent and acknowledged by all the message flow threads. Some message flows in the deployed applications may continue to process messages while in this hung state.
Local fix
The Integration Server must be manually restarted.
Problem summary
**************************************************************** USERS AFFECTED: All users of IBM App Connect Enterprise 11.0.0.4 and earlier. Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: A timing window while processing an application shutdown request can cause a deadlock wit the following stack: #0 0x00007fbdfe659cf2 in pthread_cond_timedwait@@GLIBC_2.3.2 () from /usr/lib64/libpthread.so.0 #1 0x00007fbe025a307f in ImbSemaphore::wait(long) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libCommonServices.so #2 0x00007fbe025bdfb3 in ImbThreadPool::~ImbThreadPool() () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libCommonServices.so #3 0x00007fbe01850a37 in ImbDataFlowManager::onStop(bool) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so #4 0x00007fbe01a558dd in ImbResource::stateTransition(ImbResource::ObjectState, ImbConfigObject*, bool) () from /opt/EAsmbl_image/ace-11.0.0.3/s erver/lib/libMessageServices.so #5 0x00007fbe01a56b9f in ImbResource::stop(bool, ImbResource::FailureAction) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so #6 0x00007fbe0187e49d in ImbDeployedResourceGroup::stopFlows(bool) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so #7 0x00007fbe018a35aa in ImbDataFlowApplication::onStop(bool) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so #8 0x00007fbe01a558dd in ImbResource::stateTransition(ImbResource::ObjectState, ImbConfigObject*, bool) () from /opt/EAsmbl_image/ace-11.0.0.3/server/lib/libMessageServices.so This occurs because the flow thread pool is waiting for all the message flow threads to terminate, but the termination request has not been fully sent and acknowledged by all the message flow threads. Some message flows in the deployed applications may continue to process messages while in this hung state.
Problem conclusion
The product will no longer hang on application shutdown if a message flow thread does not terminate quickly. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v11.0 11.0.0.5 The latest available maintenance can be obtained from: http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041 If the maintenance level is not yet available,information on its planned availability can be found on: http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT31603
Reported component name
APP CONNECT ENT
Reported component ID
5724J0550
Reported release
B00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-01-21
Closed date
2020-04-24
Last modified date
2020-04-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
APP CONNECT ENT
Fixed component ID
5724J0550
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSDR5J","label":"IBM App Connect Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
25 April 2020