IT31601: ANR1411W APPEARS DUE TO WRITE ERROR WHEN DIFFERENT CHECKTAPEPOS SERVER OPTION VALUES ARE USED IN A SHARED LIBRARY ENVIRONMENT.

8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• Currently IBM Spectrum Protect Server does not work correctly
  when different CHECKTAPEPOS server options values to use in a
  shared library environment. If different option values are used,
   then the backup may fail at the one with option value as NO.
  The reason is that the server does not check the drive real
  setting when the option is NO. Therefore the server setting and
  the drive setting may be mismatch. This mismatch can cause the
  drive rejects the write operation. IBM Spectrum Protect Server
  checks the drive setting when the CHECKTAPEPOS server option
  values as YES, DRIVEONLY, and TSMONLY.
  
  Customer/L2 Diagnostics:
  
  In the QUERY ACTLOG you could observed:
  
  ANR8337I LTO volume ABCDEF  mounted in drive DRIVE01 ( /dev/xyz
  ). (SESSION: 172, PROCESS: 5)
  
  ANR1340I Scratch volume  ABCDEF is now defined in storage pool
  TAPE01. (SESSION: 172, PROCESS: 5)
  
  ANR8592I Session 180 connection is using protocol TLSV12,
  cipher specification  UVWXYZ, certificate OPQRST (SESSION: 172,
  PROCESS: 5)
  
  ANR0408I Session 180 started for server TSM (Linux/x86_64) (SSL)
  for library sharing.  (SESSION: 172, PROCESS: 5)
  
  ANR0409I Session 180 ended for server TSM (Linux/x86_64).
  (SESSION: 172, PROCESS: 5)
  
  ANR1411W Access mode for volume  ABCDEF now set to "read-only"
  due to write error. (SESSION: 172, PROCESS:  5)
  
  
  
  The following trace is from the library client. The CHECKTAPEPOS
  is NO in the library client and the CHECKTAPEPOS is YES in the
  library manager.
  
  <timestamp> [PID][pspvr.c][4063][PvrPsDevWrite]:handle = 209,
  wrote amt = -1, numBytes requested = 80, errno = 1
  <timestamp> [PID][psntpop.c][4063][DetermineResult]:Error
  performing WRITE operation on drive <drive_name> (<drive_path>);
  errno = 1
  <timestamp> [PID][pspvr.c][4125][PvrPsTapeIoctl]:Tape IOCTL
  return code rc = 0
  <timestamp> [PID][psntpop.c][4126][DetermineResult]:Drive
  <drive_name> (<drive_path>):
  sense=F0.00.07.00.00.00.50.58.00.00.00.00.5A.02.30.00.67.20.01.0
  2.01.01.48.41.30.34.31.37.4C.00.00.00.0A.89.80.00.00.03.CA.80.80
  .0A.60.4C.37.00.00.00.00.00.00.00.01.67.20.01.02.00.00.00.00.00.
  00.00.00.00.00.00.00.01.A0.00.00.00.40.A0.00.00.00.80.00.00.00.0
  0.00.00.45.57.34.44.58.54.54.4E.35.37
  
  
  
  IBM Spectrum Protect versions affected:
  All  supported versions and platforms of IBM Spectrum Server.
  
  
  Initial Impact: Medium.
  
  
  Additional Keywords: TSM "Spectrum Protect" CHECKTAPEPOS
  TS002921391
  

Local fix

• Issue the QUERY OPTION to check the value defined for the
  CHECKTAPEPOS option.
  Ensure that value is the same for each LIBRARY MANAGER, LIBRARY
  CLIENT and STORAGE AGENT.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of CHECKTAPEPOS        *
  * option.                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.10.                       *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, HP-UX, Linux,
  Solaris, Windows.
  Platforms fixed:   AIX, Linux, Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP