IT31549: ANR0486W ON STORAGEAGENT AFTER UPGRADE TO 8.1.8 OR ABOVE

8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
8.1.9.200-IBM-SPSRV-WindowsX64
8.1.9.200-IBM-SPSRV-Linuxx86_64
8.1.9.200-IBM-SPSRV-Linuxs390x
8.1.9.200-IBM-SPSRV-Linuxppc64le
8.1.9.200-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1.9.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• After upgrade of a StorageAgent to Version 8.1.8. and above, a
  LANFREE backup might fail with 'ANR0486W Session xx for node
  Unknown () terminated - internal error detected.' in a
  LibraryClient - LibraryManager environment  when the
  StorageAgent has access to more than one library with the same
  LibraryManager.
  
  The Backup-Archive Client dsmerror.log may show:
  ANS9201W LAN-free path failed.
  
  A StorageAgent server trace with traceflags ADMSERVER SESSION
  ADMCMD shows:
  
  [adms2sc.c][9865][admOpenServerEx]:Server >database server< is
  not in the list
  [PutConsoleMsg]:ANR0486W Session xx for node Unknown ()
  terminated - internal error detected.
  [PutConsoleMsg]:ANR9999D Thread<21> issued message 486 from:
  [PutConsoleMsg]:ANR9999D Thread<21>  0x0000000100037104
  IPRA.$StdPutMsg
  [PutConsoleMsg]:ANR9999D Thread<21>  0x0000000100039018
  outMsgfTrFL ~
  [PutConsoleMsg]:ANR9999D Thread<21>  0x0000000100667928
  IPRA.$SendQueryConfigResp ~
  [PutConsoleMsg]:ANR9999D Thread<21>  0x0000000100661adc
  smExecuteSession ~
  [PutConsoleMsg]:ANR9999D Thread<21>  0x00000001001d0ae8
  psSessionThread ~
  [PutConsoleMsg]:ANR9999D Thread<21>  0x0000000100010870
  StartThread ~
  [SendQueryConfigResp]:Unable to retrieve information for server
  >database server<
  [smExecuteSession]:Session xx failed because query config
  failed; rc=-2
  
  
  Spectrum Protect Versions Affected:
  Spectrum Protect Server 8.1.8 and above on all platforms
  
  | MDVREGR 8.1.8.0-TIV_5698MSV |
  | MDVREGR 8.1.9.0-TIV_5698MSV |
  
  Initial Impact:
  MEDIUM
  Additional Keywords:
  TSM SPECTRUM PROTECT LAN-FREE BA CLIENT LANFREE TS002746943
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect storage agent users                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.9.200 and 8.1.10. Note   *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81Z PSY

     UP

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP