IT31465: BLANK NOTIFICATIONS FOR CALL-HOME EVENTS IN STORAGE INSIGHTS

IBM Spectrum Control 5.3.6 (February 2020)

APAR status

• Closed as program error.

Error description

• When issuing a test call home from monitored storage devices,
  the resulting event that is sent to Storage Insights contains
  no data. These notification events are of no value and are
  confusing/concerning to
  view.
  ____________________________________________________
  The
  defect is against component:	n/a
  Server/Manager build/release
  (TPC):	5.3.5.0
  Problem as described by customer:		Blank
  notifications received in Storage Insights
  Initial customer
  impact (low/med/high):	low
  

Local fix

• none; fix to come in future release
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users issuing a Call Home test event    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When issuing a test Call Home from monitored storage         *
  * devices,                                                     *
  * the resulting event that is sent to Storage Insights         *
  * contains                                                     *
  * no data. These notification events are of no value and are   *
  * confusing/concerning to view and should not be listed in     *
  * Storage Insights.                                            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q20   [ 5.3.6-IBM-SC ]
  
  ( release target February 1Q 2020 )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels

• R535 PSY

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