IBM Support

IT31366: VM NAME CHANGES CAUSE ERROR INDICATING TO CHECK FOR DUPLICATE UUIDS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • An IBM Spectrum Protect Plus backup can fail when the virtual
    machine (VM) encounters a name change but the UUID stays the
      same. The error that is seen is found in the joblog is as
      follows:
    
        ERROR,...,CTGGA0076,Unprotected vm: <Old VM Name>. Last
          error: [VM name doesn't match backup specification.
          Found <New VM Name> but expected <Old VM Name>.
          Please check for duplicate UUIDs for VM
          <Old VM Name>]
    
      The backup of the VM by IBM Spectrum Protect Plus should not
      be keying off of the VM name and the UUID. It should only be
      keying off the UUID given to the VM to allow a VM to have a
      name change.
    IBM Spectrum Protect Plus Versions Affected:
      Only 10.1.4 and higher
      |MDVPARTL 10.1.4 5737SPLUS|
    
    Initial Impact:
      Medium
    Additional Keywords:
      TS003011323 UUID Name Change
    

Local fix

  •   Change the VM back to the original name.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.4 and 10.1.5            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is currently projected to be fixed in IBM       *
    * Spectrum Protect Plus level 10.1.5 patch 1 and 10.1.6. Note  *
    * that this is subject to change at the discretion of IBM.     *
    ****************************************************************
    

Problem conclusion

  • The VMware VM's UUID and instance UUID will be used exclusively
    to identify the VM during backup and not the VM name.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT31366

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A14

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-20

  • Closed date

    2020-02-21

  • Last modified date

    2020-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024