IT31366: VM NAME CHANGES CAUSE ERROR INDICATING TO CHECK FOR DUPLICATE UUIDS

APAR status

• Closed as program error.

Error description

• An IBM Spectrum Protect Plus backup can fail when the virtual
  machine (VM) encounters a name change but the UUID stays the
    same. The error that is seen is found in the joblog is as
    follows:
  
      ERROR,...,CTGGA0076,Unprotected vm: <Old VM Name>. Last
        error: [VM name doesn't match backup specification.
        Found <New VM Name> but expected <Old VM Name>.
        Please check for duplicate UUIDs for VM
        <Old VM Name>]
  
    The backup of the VM by IBM Spectrum Protect Plus should not
    be keying off of the VM name and the UUID. It should only be
    keying off the UUID given to the VM to allow a VM to have a
    name change.
  IBM Spectrum Protect Plus Versions Affected:
    Only 10.1.4 and higher
    |MDVPARTL 10.1.4 5737SPLUS|
  
  Initial Impact:
    Medium
  Additional Keywords:
    TS003011323 UUID Name Change
  

Local fix

•   Change the VM back to the original name.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.4 and 10.1.5            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This problem is currently projected to be fixed in IBM       *
  * Spectrum Protect Plus level 10.1.5 patch 1 and 10.1.6. Note  *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• The VMware VM's UUID and instance UUID will be used exclusively
  to identify the VM during backup and not the VM name.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels