IT31235: SPECTRUM PROTECT OC ALERT TIMESTAMP DOES NOT MATCH WITH SELECT COMMAND OUTPUT

8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
8.1.9.200-IBM-SPSRV-WindowsX64
8.1.9.200-IBM-SPSRV-Linuxx86_64
8.1.9.200-IBM-SPSRV-Linuxs390x
8.1.9.200-IBM-SPSRV-Linuxppc64le
8.1.9.200-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1.9.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• The same "Alert" is shown in OC alert view is one day behind in
  the command "select * from TSM_MON_ALERT"
  
  1.Access the Spectrum Protect OC
  2.Navigate to "Overviews" and double click the the Alert.
  3.Write the ID number,"First" and "Latest" information.
  4.Execute below command in dsmadmc console on Spectrum Protect
  HUB server;
    select * from TSM_MON_ALERT where alertid='ID_In step 3'
  5.Compare the "First" and "Latest" information between the OC
  GUI and command. They are not matched.
  
  
  Spectrum Protect Versions Affected:    Spectrum Protect server
  v8.1.7.000 on all platforms
  
  Customer/L2 Diagnostics (If Applicable):
  
  Initial Impact: Medium
  
  
  Additional Keywords: Spectrum Protect, Operation Center, Alert
  
  Local Fix:     None
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.9.200 and 8.1.10. Note   *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP