IT31160: ANR4628E DEVICE /DEV/RMTX FAILED TO CLOSE WITH ERROR CODE 47.

8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• ANR4628E Device /dev/rmtX failed to close with error code 47
  error can occur if
  CHECKTAPEPOS setting between the library manager and the library
  client is not consistent.
  
  ie.
  ANR4628E Device /dev/rmt5 failed to close with error code 47.
  ANR8468I LTO volume AB1234L6 dismounted from drive DRIVE5
  (/dev/rmtX) in library LIB1.
  
  
  library
  client
  11/04/19   10:09:50      ANR8337I LTO volume AB1234L6 mounted in
  drive DRIVE5
                            (/dev/rmt5). (SESSION: 123, PROCESS:
  456)
  11/04/19   10:09:50      ANR0513I Process 1608 opened output
  volume AB1234L6.
                            (SESSION: 123, PROCESS: 456)
  11/04/19   10:09:50      ANR0515I Process 1608 closed volume
  AB1234L6. (SESSION:
                            552443, PROCESS: 1608)
  11/04/19   10:09:51      ANR4578E Database backup/restore
  terminated - required
                            volume was not mounted. (SESSION: 123,
  PROCESS: 456)
  11/04/19   10:09:51      ANR0985I Process 1608 for Database
  Backup running in the
                            BACKGROUND completed with completion
  state FAILURE at
                            10:09:51. (SESSION: 123, PROCESS: 456)
  11/04/19   10:09:51      ANR1893E Process 1608 for Database
  Backup completed with
                            a completion state of FAILURE.
  (SESSION: 552443,
                            PROCESS: 1608)
  11/04/19   10:09:59      ANR4628E Device /dev/rmt5 failed to
  close with error code
                            47. (SESSION: 123, PROCESS: 456)
  11/04/19   10:09:59      ANR8468I LTO volume AB1234L6 dismounted
  from drive
                            DRIVE5 (/dev/rmt5) in library LIB1.
  (SESSION:
                            552443, PROCESS: 1608)
  
  library manager
  11/04/19   10:09:49      ANR8337I LTO volume AB1234L6 mounted in
  drive DRIVE5
                            (/dev/rmt5). (SESSION: 1234)
  11/04/19   10:09:49      ANR9791I Volume AB1234L6 in library
  LIB1 ownership is
                            changing from SERVER1 to TSM1.
  (SESSION: 1234)
  11/04/19   10:10:04      ANR8336I Verifying label of LTO volume
  AB1234L6 in drive
                            DRIVE5 (/dev/rmt5). (SESSION: 1234)
  11/04/19   10:10:42      ANR8468I LTO volume AB1234L6 dismounted
  from drive
                            DRIVE5 (/dev/rmt5) in library LIB1.
  (SESSION: 1234)
  
  The issue is caused by the CHECKTAPEPOS setting between the
  library manager and the library client.
  The CHECKTAPEPOS is YES in the library manager and the
  CHECKTAPEPOS is TSMONLY in the library
  client. When the library manager mounts this tape to the drive,
  the drive safe mode is enabled by
  the CHECKTAPEPOS YES setting. Once this mode is enabled, the
  drive requires an application to set
  ALLOW OVERWRITE to the drive. Then this drive can write data to
  this mounted tape. However, the
  CHECKTAPEPOS TSMONLY is in the library client. With this
  setting, the library client does not set
  ALLOW OVERWRITE to the drive. Therefore, the library client
  cannot relabel the tape and fails to
  backup. When the library client tries to close this drive, the
  Atape driver fails with the SCSI
  command Write Dynamic Runtime Attribute and sets the errno value
  as EWRPROTECT. This failure is
  caused by the CHECKTAPEPOS setting. Server close device routine
  checks ENOTREADY for close(). But the server does not check
  EWRPROTECT.
   Therefore, the server displays ANR4628E when this error occurs.
  This error message should not be displayed because this failure
  is not to be concerned about.
  The close() function already successfully releases the
  reservation.
  If CHECKTAPEPOS YES is set on the library client, then this
  error will not occur.
  
  
  Initial Impact: Low
  
  IBM Spectrum Protect versions affected:
  Server  7.1.x  and 8.1.x and on AIX platform with IBM devices
  using Atape.driver
  
  
  
  Keywords:
  
  TSM  TS002689403 close aix device atape 47
  

Local fix

• Ensure CHECKTAPEPOS setting is same for Library Managers amd
  Library Clients.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in level     *
  * 8.1.10.                                                      *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The problem was fixed.
  Affected platforms:  AIX and Windows.
  Platforms fixed:  AIX and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP

• R81A PSY

     UP

• R81W PSY

     UP