IT30962: ERRONEOUS SOFTWARE UPDATE WARNING HAS BEEN DETECTED REGARDING SVC SOFTWARE LEVEL

APAR status

• Closed as program error.

Error description

• Software Update Recommendation from the Advisor capturing
  erroneous software update warning regarding SVC software
  Level.
  
  This can be seen in:
  Storage Insights -> WEB UI ->
  Insights -> Advisor:
  Specific to a storage device a Software
  Update Recommendation will be similar as follows:
  A software
  warning has been detected. The software level 7.8.1.4 of this
  asset <Storage_Device_ID> and is below minimum level. IBM
  recommends you update to at least the minimum level 7.8.1.7,
  but strongly suggests moving to the recommended level
  7.8.1.7
  ____________________________________________________
  DB2
  Version used for Server: 11.x
  The defect is against component:
  5608TPCSI
  Server/Manager build/release (TPC): 5.3.3
  Agent
  build/release (TPC): N/A
  Server/Manager (OS): N/A
  Agent (OS):
  N/A
  ____________________________________________________
  Problem
  as described by customer: SVC reports recommendation to upgrade
  storage device erroneously
  Initial customer impact
  (low/med/high): Low
  

Local fix

• Resolved in Storage Insights v.5.3.4.+
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing the Advisor and firmware  *
  * upgrade recommendations                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights Advisor provides an incorrect               *
  * recommendation                                               *
  *                                                              *
  * Software Update Recommendation from the Advisor capturing    *
  * erroneous software update warning regarding SVC software     *
  * Level.                                                       *
  *                                                              *
  * Specific to a storage device, Software Update Recommendation *
  *                                                              *
  * will be similar to:                                          *
  *                                                              *
  * A software warning has been detected. The software level     *
  * <firmware_level> of this asset <Storage_Device_ID> is below  *
  * minimum level. IBM recommends you update to at least the     *
  * minimum level <firmware_level>, but strongly suggests moving *
  *                                                              *
  * to the recommended level <firmware_level>                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q20   [ 5.3.6-IBM-SC ]
  
  ( release target February 1Q 2020 )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels