IT30655: ANR9999D_3210963058 MONADDMAINTHISTORYITEM(MONSTATS.C) ERROR 9978 LOGGING ADMIN MAINTENANCE RECORD DURING CLIENT DEPLOYMENT

8.1.9.100-IBM-SPSRV-AIX
8.1.9.100-IBM-SPSRV-Linuxppc64le
8.1.9.100-IBM-SPSRV-Linuxs390x
8.1.9.100-IBM-SPSRV-Linuxx86_64
8.1.9.100-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-AIX
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• The import process started for a client deployment package
  refresh on a Spectrum Protect Hub server can display the message
   "ANR9999D monAddMaintHistoryItem".
  This happens because the server attempts erroneously to log an
  entry about the import operation in the 'Maintenance' table.
  The 'Maintenance' table is used to  report information to the
  Operations Center's Maintenance page.
  Import tasks should not log information in the Maintenance
  history table and that is why the ANR9999D error message is
  issued.
  This error does not prevent the Client deployment package
  refresh from completing.
  
  The following example messages can be seen in the server's
  activity log during  package refresh for
  client deployment:
  
  ANR3789I The client update package was successfully
  downloaded from:
  https://public.dhe.ibm.com/storage/tivo
  li-storage-management/patches/client/v7r1/Linux/autodepl-
  oy/v718/7.1.8.6-TIV-TSMBAC-LinuxPPC.exp
  .
  ANR3767I All packages were successfully downloaded for
  client updates.
  ANR3777I Import of client update packages started.
  (PROCESS: 54)
  ANR2017I Administrator SERVER_CONSOLE issued command:
  IMPORT NODE * FILEDATA=archive
  MERGEFILESPACE=yes REPLACEDEFS=yes
  DEVCLASS=IBM_DEPLOY_CLIENT_IMPORT
  VOLUMENAMES=/tsm1/stg01/clientdeploy/7.1.8.6-TIV-TSMBAC--
  LinuxPPC.exp (PROCESS: 54)ANR9999D_3210963058
  monAddMaintHistoryItem(monstats.c:632-
  8) Thread<46>: Error 9978 logging admin
  maintenance information. (PROCESS: 55)
  ...
  ANR9999D_1249418679 procBeginProcessEx2(process.c:614)
  Thread<46>: Error 9978 adding admin maintenance
  information. (PROCESS: 55)
  
  
  
  
  IBM Spectrum Protect versions affected:
  Server  8.1.3 and higher on all supported platforms
  
  
  
  Initial Impact:
  Medium
  
  
  Additional Keywords:
  TSM "Spectrum Protect" #TS002511791 "client deployment"
  "ANR9999D_3210963058" "ANR9999D_1249418679" "OC"
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels  8.1.9.100, and 8.1.10. Note *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels