IBM Support

IT30572: IBM SPECTRUM CONTROL DEVICE SERVER CERTIFICATES RENEWAL PROCEDURE REQUIRES CLARIFICATION UPDATE.

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APAR status

  • Closed as documentation error.

Error description

  • Connections to storage devices ceased to work after SSL
    certification
    renewal at Device Server.
    
    
    After replacing the default SSL certificate for the IBM Spectrum
    Control Device server, utilizing the below linked procedure, the
    following type error is realized in the Data Collector trace
    logs:
    
    2019-10-02 10:59:38.529-0500 [Dispatch]
    [CollectorStatus.handleConnectionError] [ERROR] Connection
    failed from Dispatch.run
    [SOAPException:
    faultCode=SOAP-ENV:Client; msg=Error opening socket:
    javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.h: PKIX
    path validation failed:
    java.security.cert.CertPathValidatorException: The certificate
    issued by CN=xx.xxx.xxxx.com, OU=deviceServer, O=ibm, C=us is
    not trusted; internal cause
    is:
    java.security.cert.CertPathValidatorException: Certificate
    chaining error;
    targetException=java.lang.IllegalArgumentException: Error
    opening socket: javax.net.ssl.SSLHandshakeException:
    com.ibm.jsse2.util.h: PKIX path validation failed:
    java.security.cert.CertPathValidatorException: The certificate
    issued by CN=xxxxxx.xxxxx.xxxxxx.com, OU=deviceServer, O=ibm,
    C=us is not trusted; internal cause
    is:
    java.security.cert.CertPathValidatorException: Certificate
    chaining error]
    at
    org.apache.soap.transport.http.SOAPHTTPConnection.send(Unknown
    Source)
    at org.apache.soap.rpc.Call.invoke(Unknown Source)
    at co
    m.tivoli.sanmgmt.middleware.data.SoapClient.handshake(SoapClient
    .java:478)
    at com.tivoli.sanmgmt.middleware.data.SoapClient.init
    (SoapClient.java:231)
    at com.tivoli.sanmgmt.middleware.data.Soap
    ServiceProxy.invoke(SoapServiceProxy.java:86)
    at
    com.sun.proxy.$Proxy0.getRequestToCollector(Unknown Source)
    at
    com.ibm.saas.agent.Dispatch.run(Dispatch.java:121)
    at
    java.lang.Thread.run(Thread.java:812)
    
    -To offer additional
    clarification:
    
    Under the 'Procedure' section and in reference to:
    renewing SSL certificate regarding the IBM Spectrum Control
    Device Server:
    https://www.ibm.com/support/knowledgecenter/en/SS
    5R93_5.3.3/com.ibm.spectrum.sc.doc/fqz0_t_tbs_renewing_security_
    certificates.html
    
    Needs to point to the link below with the
    requirement to update the Data Collector SSL Certificate:
    
    https
    ://www.ibm.com/support/knowledgecenter/en/SS5R93_5.3.3/com.ibm.s
    pectrum.sc.doc/cfg_update_dc_certificate_after.html
    
    Which states in the header:
    
    Use the keytool command to update the
    IBM Spectrum Control? data collector trusted certificates after
    you replace the default SSL certificate for the IBM Spectrum
    Control Device server.
    

Local fix

  • Knowledge Center Doc APAR
    

Problem summary

  • ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:IBM
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30572

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    532

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-10-10

  • Closed date

    2019-11-04

  • Last modified date

    2019-11-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"532"}]

Document Information

Modified date:
24 June 2022