IT30509: DATA COLLECTOR UPGRADE STATUS NOT REFLECTED IN THE STORAGE INSIGHTS GUI

APAR status

• Closed as program error.

Error description

• The data collector upgrade status is shown in the Storage
  Insights GUI is incorrect and does not reflect the successful
  upgrade to version 5.3.4.
  
  The automatic update for the data
  collector failed and proceeded to successfully update/reinstall
  the data collector manually, but Storage Insights still shows
  the data collector status as "upgrade failed".
  
  - The data
  collector is running and appears to be working ok.
  - Data
  collection is running for the storage devices monitored by
  Storage Insights.
  - The correct updated version is shown in the
  Storage Insights GUI for the data collector.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users with data collectors which have   *
  * auto-upgraded                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights GUI, the data collector upgrade          *
  * status is incorrect and does not reflect the                 *
  * successful completed upgrade                                 *
  *                                                              *
  * - The data collector is running and appears to be            *
  * working ok.                                                  *
  *                                                              *
  * - Data collection is running for the storage devices         *
  * monitored by Storage Insights.                               *
  *                                                              *
  * - The correct updated version is shown in the                *
  * Storage Insights GUI for the data collector.                 *
  *                                                              *
  * But the data collector upgrade status is still               *
  * not properly reflected in the storage insights               *
  * GUI                                                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q20   [ 5.3.6-IBM-SC ]
  
  ( release target February 1Q 2020 )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels