IT30322: PROBES FAIL FOR CISCO SWITCHES DUE TO NULLPOINTEREXCEPTION [BTADS0111E, BTADS0024E, BTADS0102E]

IBM Spectrum Control 5.3.5.x (November 2019)

APAR status

• Closed as program error.

Error description

• Fabric probes fail for some Cisco fabrics when
  NullPointerExceptions are encountered.
  
  Fabric probe job log:
  
  BTADS0111E The probe was unable to collect some details of
  the switch.
  BTADS0024E Error encountered processing scanner
  CiscoMDSScanner data from agent <switch IP>. .
  BTADS0102E The
  probe with the run ID 16927 completed with errors.
  
  
  Device Server fabric probe trace log:
  
  [TSANM Legacy Parser
  (Thread-655162)] [TSANMLegacyParser.postProcessFabrics] [ERROR]
  Exception encountered:
  java.lang.NullPointerException
   at com.ib
  m.tpc.discovery.parser.TSANMLegacyParser.postProcessFabrics(TSAN
  MLegacyParser.java:1043)
   at com.ibm.tpc.discovery.parser.TSANML
  egacyParser.access$6400(TSANMLegacyParser.java:78)
  
  postProcessFabricType (for field FABRIC_TYPE,
  keepDBConnOpen:false) has thrown an Exception
  com.ibm.tpc.fabric.collection.post.FabricPostProbe
  runPostProcess TSANM Legacy Parser (Thread-664788)
  
  java.lang.reflect.InvocationTargetException
  	at
  sun.reflect.GeneratedMethodAccessor206.invoke(Unknown
  Source)
  	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Dele
  gatingMethodAccessorImpl.java:55)
  	at
  java.lang.reflect.Method.invoke(Method.java:508)
  	at com.ibm.tpc
  .common.dbaccess.DBTablePostProbeProcess.runPostProcess(DBTableP
  ostProbeProcess.java:241)
  	at com.ibm.tpc.common.dbaccess.DBTabl
  ePostProbeProcess.runPostProcessDelayedFields(DBTablePostProbePr
  ocess.java:320)
  	at com.ibm.tpc.discovery.parser.TSANMLegacyPars
  er.postProcessFabrics(TSANMLegacyParser.java:1042)
  	at com.ibm.t
  pc.discovery.parser.TSANMLegacyParser.access$6400(TSANMLegacyPar
  ser.java:78)
  	at com.ibm.tpc.discovery.parser.TSANMLegacyParser$
  Worker.postProbeUpdate(TSANMLegacyParser.java:911)
  	at com.ibm.t
  pc.discovery.parser.TSANMLegacyParser$Worker.parse(TSANMLegacyPa
  rser.java:598)
  	at com.ibm.tpc.discovery.parser.Parser.processJo
  b(Parser.java:21)
  	at com.ibm.tpc.discovery.parser.TSANMLegacyPa
  rser.process(TSANMLegacyParser.java:228)
  	at com.ibm.tpc.infrast
  ructure.threads.TPCThread.run(TPCThread.java:253)
  Caused by:
  java.lang.NullPointerException
  	at com.ibm.tpc.common.dbaccess.F
  abricDbAccess.isBrocadeSwitchInMcDataMode(FabricDbAccess.java:90
  68)
  	at com.ibm.tpc.common.dbaccess.FabricDbAccess.isBrocadeWWN(
  FabricDbAccess.java:8966)
  	at com.ibm.tpc.fabric.collection.post
  .FabricPostProbe.getFabricType(FabricPostProbe.java:216)
  	at com
  .ibm.tpc.fabric.collection.post.FabricPostProbe.postProcessFabri
  cType(FabricPostProbe.java:187)
  	... 12 more
  com.ibm.tpc.fabric.collection.post.FabricPostProbe
  runPostProcess TSANM Legacy Parser (Thread-664788)
  
  
  These errors are in addition to the ones addressed by
  APAR IT25926.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control users monitoring cisco fabrics          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IBM Spectrum Control users monitoring cisco                  *
  * fabrics may encounter a probe failure while                  *
  * probing the cisco fabric.  If this occurs a                  *
  * NullPointerException error is encountered.                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Spectrum Control 5.3.5   [ 5.3.5-IBM-SC ]
  
  ( release target November 2019 )
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels