IBM Support

IT30230: HYPER-V VIRTUAL MACHINE BACKUP MAY FAIL WITH ERROR OF EXCEPTION_OCCURRED_TARGET_VOLUME

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Hyper-v virtual machine backup may fail with error of
    EXCEPTION_OCCURRED_TARGET_VOLUME.
    The following error messages may be reported in the joblog:
    ERROR,1562590901503,timestamp
    SGT,2,,EXCEPTION_OCCURRED_TARGET_VOLUME
    INFO,1562590901511, timestamp SGT,2,CTGGA0622,Unmapping mapped
    luns
    ERROR,1562590905144, timestamp SGT,2,CTGGA0413,Backup of vm
    VMNAME failed.
    Error: Failed to create hypervisor clustered volume. Reason:
    null
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus 10.1.4                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level        *
    * 10.1.4.222 and 10.1.5. Note that this is subject to change   *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • Messages have been added and will be displayed in case of error.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30230

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A14

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-10

  • Closed date

    2019-09-25

  • Last modified date

    2019-09-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024