A fix is available
APAR status
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Closed as program error.
Error description
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Under certain conditions, the DataPower API Gateway might process configuration updates from the API Manager slowly, and might also time out during processing (the time limit enforced by the API Connect Gateway Service is 30 minutes). When a configuration update timeout occurs, a message similar to the following is written to the DataPower default log: 20190906T112454.632Z [0x88e001f1][apic-gw-service][error] apic-gw-service(default): tid(2658): Timed out on second attempt to retrieve configuration status: [20.sandbox_collection]
Local fix
Problem summary
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DataPower might fail to update a configuration when publishing multiple products to different catalogs.
Problem conclusion
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Fix is available in 2018.4.1.8 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
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APAR number
IT30223
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Reported component name
DATAPOWER
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Reported component ID
DP1234567
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Reported release
18X
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Status
CLOSED PER
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PE
NoPE
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HIPER
NoHIPER
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Special Attention
NoSpecatt / Xsystem
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Submitted date
2019-09-09
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Closed date
2019-10-14
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Last modified date
2019-10-17
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APAR is sysrouted FROM one or more of the following:
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APAR is sysrouted TO one or more of the following:
Fix information
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Fixed component name
DATAPOWER
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Fixed component ID
DP1234567
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 June 2021