IBM Support

IT30056: IBM SPECTRUM PROTECT PLUS APPLIANCE UPGRADES CAN FAIL WHEN THE YUM CACHE IS NOT CLEARED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • An IBM Spectrum Protect Plus appliance upgrade can fail with
    the following different errors:
    "No packages in ...." or "No update is available..."
    when the  Yum cache has not been cleared.
    
    The install should automate the clearing of the yum cache.
    
    Versions affected: 10.1.X
    
    Keywords: TS002522652  install upgrade
    

Local fix

  • 1 - Run "sudo yum clean all"
    2 - Run "sudo rm -rf /var/cache/yum/x86_64/7/*"
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.2 and 10.1.3            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is currently projected to be fixed IBM Spectrum *
    * Protect Plus level 10.1.4.254 and 10.1.5. Note that this is  *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • The latest  patch automatically clears cache file for 'spp' yum
    repo.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30056

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A13

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-21

  • Closed date

    2019-10-30

  • Last modified date

    2019-10-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A13","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024