IBM Support

IT29965: UNABLE TO RESTORE A VIRTUAL MACHINE VIA "ESX HOST IF VCENTER IS DOWN" OPTION

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APAR status

  • Closed as program error.

Error description

  • The restore via option "ESX host if vCenter is down" cannot
    be started after going through the restore wizard. In the
    wizard, after selecting existing user for ESX host and clicking
    save, the Next button is greyed out. Once clicking Back, then
    Next again, the Next button is enabled this time. However, when
    the wizard is complete, there is no finish or submit button
    on the last summary screen, so restore cannot be triggered.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.4.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level        *
    * 10.1.4.222 and 10.1.5. Note that this is subject to change   *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus has been updated to included fixes to
    the "Set Destination" step of the VMware restore wizard.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29965

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A14

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-12

  • Closed date

    2019-09-06

  • Last modified date

    2019-09-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UI
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024