IT29934: ALERTS GENERATED FOR "STORAGE SYSTEM NEW NODE" AFTER EACH PROBE EVEN THOUGH THERE ARE NO NEW NODES

IBM Spectrum Control 5.3.4 (September 2019)
IBM Spectrum Control 5.3.6 (February 2020)

APAR status

• Closed as program error.

Error description

• "Storage System New Node" alerts are logged after each probe
  even though there are no new nodes in the environment.   This
  issue occurs when a New Entity alert (in this case, "Storage
  System New Node" alert) is created under an alert policy before
  a device is added as a member resource of the policy.
  

Local fix

• Now that the device is already added as a member resource of the
  policy, we can work around the issue by re-creating the "Storage
  System New Node" alert:
  	1. Under the alert policy -> click "Edit Alert Definitions" ->
  click "-" sign to remove the "New Node" alert -> click "Save
  changes"
  	2. Click "Cancel" to go back to the table list view and confirm
  that "Storage System New Node" alert is indeed removed
  	3. Click "Edit Alert Definitions" -> Configure "New Node" alert
  again -> click "Save changes"
  	4. "Storage System New Node" alert should stop triggering
  starting from the next probe.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users with alerts for "Storage System   *
  * New Node"                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * "Storage System New Node" alerts are logged after each probe *
  * even though there are no new nodes in the environment.       *
  * This                                                         *
  * issue occurs when a New Entity alert (in this case, "Storage *
  * System New Node" alert) is created under an alert policy     *
  * before                                                       *
  * a device is added as a member resource of the policy.        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q20   [ 5.3.6-IBM-SC ]
  
  ( release target February 1Q 2020 )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

• After a device is added as a member resource of the policy,
  you can work around the issue by re-creating the "Storage
  System New Node" alert:
  
  1. Under the alert policy -> click "Edit Alert Definitions" ->
  click "-" sign to remove the "New Node" alert -> click "Save
  changes"
  
  2. Click "Cancel" to go back to the table list view and confirm
  that "Storage System New Node" alert is indeed removed
  
  3. Click "Edit Alert Definitions" -> Configure "New Node" alert
  again -> click "Save changes"
  
  4. "Storage System New Node" alert should stop triggering
  starting from the next probe.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels

• R533 PSY

     UP