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IT29885: "ANR9999D_4161678889 IMDELETEOBJECT(IMUTIL.C:) COPYTYPE 2, OBJFOUND 1" WHEN DOING "DELETE OBJECT" FOR AN ARCHIVE OBJECT

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APAR status

  • Closed as program error.

Error description

  • The DELETE OBJECT commands fails when deleting archive object
    since the introduction of the new retention feature in fix pack
    8.1.7.0.
    The errors seen are:
    
    ANR9999D_4161678889 imDeleteObject(imutil.c:3796)
     Thread<855377>: Copytype 2, objFound 1 is incompatible with
     isKeepInv 0, isKeepAlias 0, retention action 3.
    ANR9999D Thread<855377> issued message 9999 from:
    ANR9999D Thread<855377>         0x126477c
     /opt/tivoli/tsm/server/bin/dsmserv(OutDiagToCons+0x16c)
    ANR9999D Thread<855377>         0x12679dc
     /opt/tivoli/tsm/server/bin/dsmserv(outDiagfExt+0x1fc)
    ANR9999D Thread<855377>          0xa43ef8
     /opt/tivoli/tsm/server/bin/dsmserv(imDeleteObject+0x608)
    ANR9999D Thread<855377>          0xa47ec5
     /opt/tivoli/tsm/server/bin/dsmserv(imDeleteObjectCmd+0x8a5)
    ANR9999D Thread<855377>          0x571ade
     /opt/tivoli/tsm/server/bin/dsmserv(AdmCommandLocal+0x24e)
    ANR9999D Thread<855377>          0x573b50
     /opt/tivoli/tsm/server/bin/dsmserv(admCommand+0x1680)
    ANR9999D Thread<855377>          0xf5f392
     /opt/tivoli/tsm/server/bin/dsmserv(SmAdminCommandThread+0x22)
    ANR9999D Thread<855377>         0x1335180
     /opt/tivoli/tsm/server/bin/dsmserv(StartThread+0x90)
    ANR9999D Thread<855377>    0x2aaaab1efdc5
     /lib64/libpthread.so.0(+0x7dc5)
    ANR9999D Thread<855377>    0x2aaaaf8ff73d
     /lib64/libc.so.6(clone+0x6d)
    ANR9999D_0661033966 imDeleteObjectCmd(imutil.c:3576)
     Thread<855377>: Return code 9996 from imDeleteObject()
    ANR9999D Thread<855377> issued message 9999 from:
    ANR9999D Thread<855377>         0x126477c
     /opt/tivoli/tsm/server/bin/dsmserv(OutDiagToCons+0x16c)
    ANR9999D Thread<855377>         0x12679dc
     /opt/tivoli/tsm/server/bin/dsmserv(outDiagfExt+0x1fc)
    ANR9999D Thread<855377>          0xa47c27
     /opt/tivoli/tsm/server/bin/dsmserv(imDeleteObjectCmd+0x607)
    ANR9999D Thread<855377>          0x571ade
     /opt/tivoli/tsm/server/bin/dsmserv(AdmCommandLocal+0x24e)
    ANR9999D Thread<855377>          0x573b50
     /opt/tivoli/tsm/server/bin/dsmserv(admCommand+0x1680)
    ANR9999D Thread<855377>          0xf5f392
     /opt/tivoli/tsm/server/bin/dsmserv(SmAdminCommandThread+0x22)
    ANR9999D Thread<855377>         0x1335180
     /opt/tivoli/tsm/server/bin/dsmserv(StartThread+0x90)
    ANR9999D Thread<855377>    0x2aaaab1efdc5
     /lib64/libpthread.so.0(+0x7dc5)
    ANR9999D Thread<855377>    0x2aaaaf8ff73d
     /lib64/libc.so.6(clone+0x6d)
    ANR2032E DELETE OBJECT: Command failed - internal server error
     detected.
    ANR9999D Thread<855377> issued message 2032 from:
    ANR9999D Thread<855377>         0x1261405
     /opt/tivoli/tsm/server/bin/dsmserv(outTextfTrFL+0x95)
    ANR9999D Thread<855377>          0xa47c49
     /opt/tivoli/tsm/server/bin/dsmserv(imDeleteObjectCmd+0x629)
    ANR9999D Thread<855377>          0x571ade
     /opt/tivoli/tsm/server/bin/dsmserv(AdmCommandLocal+0x24e)
    ANR9999D Thread<855377>          0x573b50
     /opt/tivoli/tsm/server/bin/dsmserv(admCommand+0x1680)
    ANR9999D Thread<855377>          0xf5f392
     /opt/tivoli/tsm/server/bin/dsmserv(SmAdminCommandThread+0x22)
    ANR9999D Thread<855377>         0x1335180
     /opt/tivoli/tsm/server/bin/dsmserv(StartThread+0x90)
    ANR9999D Thread<855377>    0x2aaaab1efdc5
     /lib64/libpthread.so.0(+0x7dc5)
    ANR9999D Thread<855377>    0x2aaaaf8ff73d
     /lib64/libc.so.6(clone+0x6d)
    
    Spectrum Protect Versions Affected:  8.1.7.0 and higher  8.1.8.0
    and higher on all supported platforms
    
      | MDVREGR 8.1.7.0 TIV_5698MSV |
      | MDVREGR 8.1.8.0 TIV_5698MSV |
    
    
    Initial Impact:: Low
    
    Additional Keywords:  TSM  TS002495647     retrule retset
    

Local fix

  • If deletion of archive objects really needs to be done with that
     command, the option  FORCE=YES can be used,
    
    Note: This command should only be used under guidance from and
    when recommended by Spectrum Protect Support:
    
       DELETE OBJECT xxxxx FORCE=YES
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 8.1.7.100, 8.1.8.100 and     *
    * 8.1.9. Note that this is subject to change at the discretion *
    * of IBM.                                                      *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Linux, and
    Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29885

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-01

  • Closed date

    2019-08-06

  • Last modified date

    2019-08-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
11 September 2024