IT29841: A V8.1.8.0 SERVER MAY CRASH WITH A CORE DUMP IN 'SDDEFEROBJECTDELETION' IF TAPE TIERING PROCESS IS RUNNING

8.1.8.100-IBM-SPSRV-AIX
8.1.8.100-IBM-SPSRV-Linuxppc64le
8.1.8.100-IBM-SPSRV-Linuxs390x
8.1.8.100-IBM-SPSRV-Linuxx86_64
8.1.8.100-IBM-SPSRV-WindowsX64
8.1.8.100-IBM-SPCMS-Linuxx86_64
8.1.8.100-IBM-SPOC-AIX
8.1.8.100-IBM-SPCMS-WindowsI32
8.1.8.100-IBM-SPOC-LinuxPPC64le
8.1.8.100-IBM-SPCMS-WindowsX64
8.1.8.100-IBM-SPOC-Linuxs390x
8.1.8.100-IBM-SPOC-Linuxx86_64
8.1.8.100-IBM-SPOC-WindowsX64
8.1.9.000-IBM-SPOC-AIX
8.1.9.000-IBM-SPSRV-AIX
8.1.9.000-IBM-SPOC-LinuxPPC64le
8.1.9.000-IBM-SPOC-Linuxs390x
8.1.9.000-IBM-SPSRV-Linuxppc64le
8.1.9.000-IBM-SPCMS-Linuxx86_64
8.1.9.000-IBM-SPOC-Linuxx86_64
8.1.9.000-IBM-SPCMS-WindowsI32
8.1.9.000-IBM-SPSRV-Linuxs390x
8.1.9.000-IBM-SPCMS-WindowsX64
8.1.9.000-IBM-SPOC-WindowsX64
8.1.9.000-IBM-SPSRV-Linuxx86_64
8.1.9.000-IBM-SPSRV-WindowsX64
IBM Spectrum Protect Server V8.1.8.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.9) Downloads

APAR status

• Closed as program error.

Error description

• The Spectrum Protect Server may crash with a core dump when tape
  tiering is running.
  
  The core stack (here from AIX) will show:
  (dbx) where
  pthread_kill(??, ??) at 0x90000000059a8a4
  _p_raise(??) at 0x90000000059a0e4
  raise.raise(??) at 0x90000000003f548
  abort() at 0x90000000005de98
  masterSynchSignalHandler() at 0x90000001b96f5c4
  _mutex_lock(??, ??, ??) at 0x90000000058ce4c
  pkAcquireMutexTracked(??, ??, ??) at 0x100009d74
  sdDeferObjectDeletion(??, ??, ??, ??, ??, ??, ??, ??) at
  0x100229efc
  IPRA.$TierStreamHelper(??, ??, ??, ??, ??, ??, ??, ??) at
  0x100afc510
  ScTierData(??, ??) at 0x100af8940
  ScTierBatchesThread(??) at 0x100afa24c
  StartThread(0x0) at 0x100010644
  
  
  Just before the crash you might see the following messages in
  the server actlog for the Tier Storage Pool (Worker) process:
  ANR1181E sdtxn.c(1299): Data storage transaction 0:xxxxxx was
  aborted.
  ANR2183W sddelete.c(5011): Transaction 0: xxxxxx was aborted.
  
  dsmffdc.log may show:
  [ FFDC_GENERAL_SERVER_ERROR ]: (sddelete.c:1874) Failure 1031
  deleting objects for async deletion.
  
  
  IBM Spectrum Protect Server Version Affected:
  Version 8.1.8 and above on all platforms
  
  Initial Impact:
  High
  
  Additional Keywords:
  TSM server Spectrum Protect tiering storagepool TS002516456
  

Local fix

• Add to dsmserv.opt:
  asyncSdObjDeletion false
  
  and restart the Spectrum Protect Server.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.8.100 and 8.1.9. Note    *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels