IT29833: INCORRECT GUEST MOUNT POINT FREE SPACE AMOUNT REPORTED BY APPLICATION PROTECTION LOG BACKUPS

APAR status

• Closed as program error.

Error description

• For example, the following configuration is used on the server :
  D:\       --> is the Root Path with 100 MB free space
     D:\Data01 --> is the mount point for the SQL database Data
  and Logfile with 100 GB free space
  
  in the Spectrum Protect Plus application protection agent log,
  the following message displays an incorrect remaining space
  value for the staging location for the transaction log that must
  be sent to the vSnap storage :
  
  [<timestamp>] JobLog xxxx Thread-y agent_sql_log: <CTGGE1039>
  Remaining space in backup staging directory [D:\Data01\Microsoft
  SQL Server\MSSQL14.<SQL Instance name>\MSSQL\Backup\<SQL
  host>_<SQL Instance name>_<DB name>_log_z]: 100 MB
  
  This is incorrect as it reports the free space seen for the root
  volume D:\ while this information should be reported for the
  mount point D:\Data01.
  This is a cosmetic issue and will not prevent the process from
  completing successfully.
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Initial Impact: Medium
  
  Additional Keywords: SPP, SPPLUS, TS002444740, log, SQL, mount,
  free
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.4                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in Spectrum Protect Plus levels        *
  * 10.1.4.222 and 10.1.5. Note that this is subject to change   *
  * at the discretion of IBM                                     *
  ****************************************************************
  

Problem conclusion

• Fixed a problem with finding the underlying volume and its size
  when the volume is mounted under a folder.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels