IT29816: READ FROM COLDDATACACHE AFTER SERVER RESTART MAY FAIL WITH ANR8389E

8.1.8.100-IBM-SPSRV-AIX
8.1.8.100-IBM-SPSRV-Linuxppc64le
8.1.8.100-IBM-SPSRV-Linuxs390x
8.1.8.100-IBM-SPSRV-Linuxx86_64
8.1.8.100-IBM-SPSRV-WindowsX64
8.1.8.100-IBM-SPCMS-Linuxx86_64
8.1.8.100-IBM-SPOC-AIX
8.1.8.100-IBM-SPCMS-WindowsI32
8.1.8.100-IBM-SPOC-LinuxPPC64le
8.1.8.100-IBM-SPCMS-WindowsX64
8.1.8.100-IBM-SPOC-Linuxs390x
8.1.8.100-IBM-SPOC-Linuxx86_64
8.1.8.100-IBM-SPOC-WindowsX64
8.1.9.000-IBM-SPOC-AIX
8.1.9.000-IBM-SPSRV-AIX
8.1.9.000-IBM-SPOC-LinuxPPC64le
8.1.9.000-IBM-SPOC-Linuxs390x
8.1.9.000-IBM-SPSRV-Linuxppc64le
8.1.9.000-IBM-SPCMS-Linuxx86_64
8.1.9.000-IBM-SPOC-Linuxx86_64
8.1.9.000-IBM-SPCMS-WindowsI32
8.1.9.000-IBM-SPSRV-Linuxs390x
8.1.9.000-IBM-SPCMS-WindowsX64
8.1.9.000-IBM-SPOC-WindowsX64
8.1.9.000-IBM-SPSRV-Linuxx86_64
8.1.9.000-IBM-SPSRV-WindowsX64
IBM Spectrum Protect Server V8.1.8.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.9) Downloads

APAR status

• Closed as program error.

Error description

• Using a pool of STGTYPE=COLDDATACACHE, data will be moved to a
  tape-based stgpool and copied back to the cold-data-cache when
  requested for restore. After a restore request occurs and the
  data is copied back to the cold-data-cache, if a server restart
  occurs, followed by a client attempting to read the data that
  was copied to the cold-data-cache, the read may fail with the
  following messages:
  
  ANR1401W Mount request denied for volume /dir/00000004.BFS -
  mount failed.
  ANR0542W Retrieve or restore failed for session 2 for node
  OBJECTCLIENT (macOS)
  - storage media inaccessible.
  ANR8389E Device class TAPEOFFDEVCLASS has storage pools using it
  with
  inconsistent RECLAMATIONTYPE parameters, or invalid directories
  specified in
  it.
  
  Customer/L2 Diagnostics: This issue is likely occuring if
  message ANR8389E references a devclass used by a cold-data-cache
  pool when data is read from a cold-data-cache.
  
  IBM Spectrum Protect Versions Affected: 8.1.8 on all platforms
  
  Initial Impact: Low
  
  Additional Keywords: objectagent SPP offload
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.8.100 and 8.1.9. Note    *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels