IT29559: SERVER CRASH IN NTPREAD() DURING REPAIR STG FROM LOCAL COPY CONTAINER POOL

8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• The server may crash when doing a REPAIR STG from a tape local
  copy container pool
  The dsmserv.err or dsmsvc.err show a external stack like below :
  
   Unavailable, Unavailable
   Unavailable, Unavailable
   Unavailable, Unavailable
   NtpRead()+1D4, Unavailable
   AgentThread()+521, Unavailable
   startThread()+141, Unavailable
   beginthreadex()+107, Unavailable
   endthreadex()+192, Unavailable
   BaseThreadInitThunk()+14, Unavailable
   RtlUserThreadStart()+21, Unavailable
  
  Spectrum Protect Versions Affected: All platforms, server level
   V7.1.7 and V 8.1.0 and higher.
  
  Customer/L2 Diagnostics:
  
  An analysis of the dump shows this stack on a Windows server:
  
   ntdll!NtWaitForSingleObject+0x14
   KERNELBASE!WaitForSingleObjectEx+0x8f
   dsmserv!rptGenerateDump+0xfd
   [c:\build\8.1.6.100\srv\nt\stacktrc.c @ 614]
   dsmserv!rptUnhandledExceptionFilter+0xac
   [c:\build\8.1.6.100\srv\nt\stacktrc.c @ 338]
   KERNELBASE!UnhandledExceptionFilter+0x157
   ntdll!RtlUserThreadStart$filt$0+0x38
   ntdll!_C_specific_handler+0x96
   ntdll!RtlpExecuteHandlerForException+0xd
   ntdll!RtlDispatchException+0x373
   ntdll!KiUserExceptionDispatch+0x3a
   msvcr120!memcpy+0x39
   [f:\dd\vctools\crt\crtw32\string\amd64\memcpy.asm @ 128]
   0x00000158`819e9d50  0x1c56
   adsmdll!NtpRead+0x1d4
   adsmdll!AgentThread+0x521
   adsmdll!startThread+0x141
   msvcr120!_callthreadstartex+0x17
   [f:\dd\vctools\crt\crtw32\startup\threadex.c @ 376]
   msvcr120!_threadstartex+0x102
   [f:\dd\vctools\crt\crtw32\startup\threadex.c @ 354]
   kernel32!BaseThreadInitThunk+0x14
   ntdll!RtlUserThreadStart+0x21
  
  Initial Impact:: Medium
  
  Additional Keywords: TSM TS002255485 SdRecvFromTapeWithChunkList
                       / asReadSdDataX stgpool
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Spectrum Protect server users of REPAIR STGPOOL          *
  * TYPE=LOCAL                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.10. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms: AIX, Linux, Windows.
  Platforms fixed: AIX, Linux, Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81W PSY

     UP

• R81L PSY

     UP

• R81A PSY

     UP