IT29500: THE SP SERVER CAN CRASH UNEXPECTEDLY WITH SEGMENTATION FAULT IN ?IPRA.$ISTXNFLUSHREQUIRED?.

8.1.9.000-IBM-SPSRV-WindowsX64
8.1.9.000-IBM-SPSRV-Linuxx86_64
8.1.9.000-IBM-SPOC-WindowsX64
8.1.9.000-IBM-SPCMS-WindowsX64
8.1.9.000-IBM-SPSRV-Linuxs390x
8.1.9.000-IBM-SPCMS-WindowsI32
8.1.9.000-IBM-SPOC-Linuxx86_64
8.1.9.000-IBM-SPCMS-Linuxx86_64
8.1.9.000-IBM-SPSRV-Linuxppc64le
8.1.9.000-IBM-SPOC-Linuxs390x
8.1.9.000-IBM-SPOC-LinuxPPC64le
8.1.9.000-IBM-SPSRV-AIX
8.1.9.000-IBM-SPOC-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.9) Downloads

APAR status

• Closed as program error.

Error description

• Under a rare condition the Spectrum Protect server can crash
  unexpectedly generating a core dump.  This crash is likely to
  occur when data is ingested into a container storage pool from
  the Spectrum Protect client.   Running dbx on AIX platform will
  show a stack similar to:
   Segmentation fault in IPRA.$IsTxnFlushRequired at 0x10092c7d8
   ($t1272787)
   0x10092c7d8 (IPRA.$IsTxnFlushRequired+0x78) e8db0000       ld
   r6,0x0(r27)
   (dbx) where
   IPRA.$IsTxnFlushRequired(??) at 0x10092c7d8
   SdAsyncWrite(??) at 0x10092a3fc
   AsyncWriteThread(??, ??) at 0x1008cc62c
   PcConsumerThread(??) at 0x1005631d8
   StartThread(0x0) at 0x10000fafc
  
  Note: the core dump will only be generated if the operating
  system is properly enabled for core dumps.
  
  Customer/L2 Diagnostics
  To collect the core information and the stack trace on AIX
  technote #1319850 can be used.
  To collect the core information and the stack trace on Linux
  technote #1260220  can be used.
  
  
  IBM Spectrum Protect Server Version Affected:
  Version 7.1.3 and above, and 8.1.x on all platforms
  
  
  Initial Impact:
  Medium
  
  
  Additional Keywords:
  TSM server Spectrum Protect crash core TS001931462
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.9. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels