IT29433: TSMDLST.EXE UNDER STORAGEAGENT OR DSMDIAG DIRECTORY IS ABNORMALLY TERMINATED

8.1.9.000-IBM-SPSRV-WindowsX64
8.1.9.000-IBM-SPSRV-Linuxx86_64
8.1.9.000-IBM-SPOC-WindowsX64
8.1.9.000-IBM-SPCMS-WindowsX64
8.1.9.000-IBM-SPSRV-Linuxs390x
8.1.9.000-IBM-SPCMS-WindowsI32
8.1.9.000-IBM-SPOC-Linuxx86_64
8.1.9.000-IBM-SPCMS-Linuxx86_64
8.1.9.000-IBM-SPSRV-Linuxppc64le
8.1.9.000-IBM-SPOC-Linuxs390x
8.1.9.000-IBM-SPOC-LinuxPPC64le
8.1.9.000-IBM-SPSRV-AIX
8.1.9.000-IBM-SPOC-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.9) Downloads

APAR status

• Closed as program error.

Error description

• "C:\Program Files\Tivoli\TSM\StorageAgent\tsmdlst.exe" is
  abnormally terminated with the following message immediately
  after it displayed information about SAN devices.
  ---
  tsmdlst.exe has stopped working.
  
  A problem caused the program to stop working correctly.
  Windows will close the program and will notify you if the
  solution is available.
  ---
  
  The error has been recorded in Windows Application Event Log:
  ---
  Error yyyy/mm/dd h:mm:ss Application Error 1000 (100) "Faulting
  Application Name: tsmdlst.exe, Version: 0.0.0.0, Time Stamp:
  0x***
  Faulting module name: tsmdlst.exe, Version: 0.0.0.0, time stamp:
  0x***
  Exception code: 0xc0000409
  Fault offset: 0x***
  Faulting process id: 0x***
  Faulting application start time: 0x***
  Faulting application path: c:\Program
  Files\Tivoli\TSM\StorageAgent\tsmdlst.exe
  Faulting module path: c:\Program
  Files\Tivoli\TSM\StorageAgent\tsmdlst.exe
  ---
  
  The error can also occur when executing tsmdlst.exe under
  "C:\Program Files\Tivoli\TSM\server\dsmdiag", but does not occur
  with the one in "C:\Program Files\Tivoli\TSM\server."
  
  
  Tivoli Storage Manager Versions affected:
  Tivoli Storage Manager Server all supported versions for Windows
  only
  IBM Spectrum Protect Server all supported versions for Windows
  only
  
  
  Initial Impact:
  Low
  
  
  Additional Keywords:
  TS002332659, TSM, Query SAN
  

Local fix

• Replace tsmdlst.exe under "StorageAgent" or "dsmdiag" with the
  one in "server" directory.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of tsmdlst.exe.        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.9.                        *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  Windows.
  Platforms fixed: Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels