IT29418: BACKUP VM FOR MULTIPLE VIRTUAL MACHINES MAY FAIL WITH ANS5250E RETURN CODE 115

APAR status

• Closed as program error.

Error description

• Backup vm may occasionally fail with ANS5250E return code 115
  when it is invoked with specifying multiple virtual machines at
  a time.
  
  ---
  yyyy-mm-dd hh:mm:ss ANS5250E An unexpected error was
  encountered.
     IBM Spectrum Protect function name      : vcmLogger::trace
     IBM Spectrum Protect function        :
  VolumeControlManager::init: VolumeControl Cache init failed
     IBM Spectrum Protect return code  : 115
     IBM Spectrum Protect file    : ..\..\common\vm\vmbackvcm.cpp
  (231)
  yyyy-mm-dd hh:mm:ss ANS5250E An unexpected error was
  encountered.
     IBM Spectrum Protect function name      : vcmLogger::trace
     IBM Spectrum Protect function        : VCMLIB_S_Init: init of
  Volume Control Manager failed
     IBM Spectrum Protect return code  : 115
     IBM Spectrum Protect file    : ..\..\common\vm\vmbackvcm.cpp
  (231)
  yyyy-mm-dd hh:mm:ss ANS4174E Full VM backup of VMware Virtual
  Machine 'vm_name' failed with RC=-1 mode=Incremental Forever -
  Incremental, target node name='node_name', data mover node
  name='node_name'
  yyyy-mm-dd hh:mm:ss ANS1228E Sending of object 'vm_name' failed.
  yyyy-mm-dd hh:mm:ss ANS5283E The operation was unsuccessful.
  ---
  
  One or more virtual machines may fail while others are
  successful.  The issue can occasionally occur depending on the
  rare race condition of internal threads.
  
  
  Tivoli Storage Manager Versions affected:
  Data Protection for VMware all supported version on Windows and
  Linux platform
  
  Initial Impact:
  Medium
  
  Keywords:
  TS002062463, TSM for VE, VCM
  

Local fix

• Execute backup only one vm in parallel.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware versions 7.1 and  8.1.0 running on all *
  * Microsoft Windows x64 and Linux x86 platforms.               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Data Protection   *
  * for VMware Data Mover version 8.1.9 on Windows x64 and Linux *
  * x86 platforms.                                               *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• VCM initialization has been fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels