IT29299: ANR9999D_2763477982 LOGGED TO ACTLOG WHEN CLIENT TRANSACTION ABORTED

8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• Server will log the following error message in activity log
  after a transaction is aborted by the client and before sending
  any data to the Server:
  
  ANR9999D_2763477982 AsApplySeg(asalloc.c:6117)
  Thread<ID>: Attempt to apply zero-length archival  segment.
  
  The above ANR9999D message can be ignored.
  
  ====================
  Customer/L2 Diagnostics:
  
  A BFCREATE SESSION SESSIOND SSTRANS ASTXN ASALLOC ASVOL Server
  trace will show the following exception:
  
  [timestamp] [407][bfcreate.c][9101][BfCloseOpenAggr]:Closing
  open aggregate on sessP 0X0000009FC43A6CB0, txnP
  0X0000009FA937E330
  [timestamp] [407][bfcreate.c][9123][BfCloseOpenAggr]:Invalid
  size(0) for open aggregate.~
  [timestamp] [408][sstrans.c][11646][WaitWrBufFull]:Reporting
  sinkRc 0
  [timestamp] [408][sstrans.c][10100][AuxAsSink]:Sink applying
  final segment.
  [timestamp]
  [408][asalloc.c][6117][PutConsoleMsg]:ANR9999D_2763477982
  AsApplySeg(asalloc.c:6117) Thread<408>: Attempt to apply
  zero-length         archival segment.~
  
  ===================
  Affected versions:
  IBM Spectrum Protect versions affected:
  Server 7.1.3.x and 8.1.x on supported platforms
  
  =======================
  Initial Impact:
  Medium
  
  ====================
  Additional Keywords:
  ANR9999D_2763477982 TS002044385
  

Local fix

• Ignore the ANR9999D on Server side and investigate the root
  cause on client side.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.10. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP