APAR status
Closed as program error.
Error description
When JMS Server or Tibco-EMS endpoints attempt to establish a connection, should they fail to connect the cleanup is incomplete. This results in a leak which will eventually exhaust the resources used to display status providers, interface status will be unavailable. There is also a less common chance of the device to reload unexpectedly due to this defect.
Local fix
Avoid connection errors to the endpoints tibco-ems and jms. Disable objects that are not properly setup and continuously polling a bad endpoint.
Problem summary
Affected is the use of JMS object. When setting up WAS JMS or TIBCO EMS endpoint to remote server but the connection is failing because of either bad network or server is down, after long retrying, the network status including routing info will be unavailable in DataPower.
Problem conclusion
Fix is available in 7.6.0.16 and 2018.4.1.7 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Avoid connection error. To reload DataPower can also resolve the bad network status temporarily.
Comments
APAR Information
APAR number
IT29214
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-05-28
Closed date
2019-07-23
Last modified date
2019-07-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
11 February 2022