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IT28713: 'ANS1302E NO OBJECT ON SERVER MATCH QUERY' WHEN RESTORING APFSCSFILES ON MACOS

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APAR status

  • Closed as program error.

Error description

  • Attempting to restore files backed up from an APFSCS file system
    will result in 'ANS1302E No objects on server match query'
    message, the GUI interface will not show any files available to
    restore.
    Customer/L2 Diagnostics:
    A service trace will show that APFSCS file system type is
    unknown:
    04/03/2019 11:37:30.781 [001337] [431310272] : macfilio.cpp
    (5991): fioFsIsCaseSensitive: Unknown fsType 'APFSCS'.
    Returning bFalse
    
    Initial Impact: High
    
    Tivoli Storage Manager Versions Affected: 8.1.4.x, 8.1.6.x,
    8.1.7.x
    
    Additional Keywords: TS002094018
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect client  7.1.8, 8.1.4, 8.1.6, 8.1.7      *
    * running on MacOS platform.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the IBM Spectrum      *
    * Protect client  version 8.1.8 on MacOS platform.             *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • Now BA client restores files backed up from an APFSCS file
    system correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28713

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81M

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-08

  • Closed date

    2019-04-29

  • Last modified date

    2019-04-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81M"}]

Document Information

Modified date:
13 February 2021