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IT28518: AUDIT LIBRARY OPERATION CAN FAIL AFTER A CLEANING CARTRIDGE WITHOUT CLEANING BARCODE LABEL IS CHECKED FROM AN EE PORT

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APAR status

  • Closed as program error.

Error description

  • Checkin the cleaning cartridge from EE(I/O) stattion with
    commands successfully.
    
    CHECKIN LIBVOLUME library2 CLEAN02 status=cleaner cleanings=30
    waittime=0
    
    The activity log shows;
    
    ANR2017I Administrator IBM-OC-SERVER2 issued command: CHECKIN
    LIBVOLUME library2 CLEAN02 status=cleaner cleanings=30
    waittime=0 ~
    ANR0985I Process 92 for CHECKIN LIBVOLUME running in the
    BACKGROUND completed with completion state SUCCESS at 14:59:53.~
    
    The following message are reported in the PVR MMS trace;
    
    14:59:05.754 [254987][admcmd.c][10238][PutConsoleMsg]:ANR2017I
    Administrator IBM-OC-SERVER2 issued  command: CHECKIN LIBVOLUME
    library2 CLEAN02 status=cleaner cleanings=30 waittime=0 ~
    .........
    14:59:06.236 [254988][mmsscsi.c][10915][AuditSlots]:Auditing
    library LIBRARY2.
    14:59:30.579 [254988][mmsscsi.c][13221][ExecuteAutoOp]:Issuing
    ioctl ENH_LIBRARY_INVENTORY (00006C0B) on library device
    /dev/smc1.
    14:59:30.624 [254988][mmsscsi.c][10796][RefreshEEInfo]:EE Slot
    0: addr=16, new useCode=FULL  , devT=ANY, mediaT=-1, elemT=ANY.
    14:59:30.624
    [254988][mmsscsi.c][11298][CopyValidBarcode]:Barcode for volume
    in slot 16 is all blanks.
    14:59:30.626
    [254988][mmsscsi.c][15738][ManualCheckinVolume]:Using EE Port
    (slot 16) in library LIBRARY2.
    14:59:30.626
    [254988][mmsscsi.c][16205][SkipLabelCheckin]:Skip-label checkin
    from Port element=16, devtype=ANY, media=-1.
    14:59:30.626 [254988][mmsscsi.c][12312][MoveVolume]:Moving
    volume in library LIBRARY2 from 16 to 4096.
    14:59:30.626
    [254988][mmsscsi.c][12371][MoveVolume]:robotCanEject = 0
    14:59:30.626 [254988][mmsscsi.c][12379][MoveVolume]:dest = 4096,
    src = 16, element = 0 drive type = 0
    14:59:30.635 [254988][mmsscsi.c][13221][ExecuteAutoOp]:Issuing
    ioctl MOVE_MEDIUM (00006C03) on library device /dev/smc1.
    14:59:53.204
    [254988][mmslib.c][11726][MmsResyncSlotCount]:Resyncing slot
    count; private=1, quiet=0.
    14:59:53.204 [254988][process.c][820][PutConsoleMsg]:ANR0985I
    Process 92 for CHECKIN LIBVOLUME running in the BACKGROUND
    completed with completion state SUCCESS at 14:59:53.~
    
    The cleaning cartridge is moved to element 4096 from EE port.
    
    The audit library operation can fail with message in the
    activity log;
    
    ANR2017I Administrator IBM-OC-SERVER2 issued command: AUDIT
    LIBRARY library2 ~
    ANR8779E Unable to open drive DRIVE5 (/dev/rmt1), error number=
    46.~ Can't verify the label of volume from slot 4096, lib
    LIBRARY2.
    ANR8912E Unable to verify the label of volume from slot-element
    4096 in drive DRIVE5 (/dev/rmt1) in library LIBRARY2.~
    ANR8460E AUDIT LIBRARY process for library LIBRARY2 failed.~
    ANR0985I Process 93 for AUDIT LIBRARY running in the BACKGROUND
    completed with completion state FAILURE at 15:06:52.~
    ANR1893E Process 93 for AUDIT LIBRARY completed with a
    completion state of FAILURE.~
    
    The following messages are reported in the PVR MMS trace;
    
    15:00:05.714 [255000][admcmd.c][10238][PutConsoleMsg]:ANR2017I
    Administrator IBM-OC-SERVER2 issued command: AUDIT LIBRARY
    library2 ~
    15:00:06.116 [255001][mmsscsi.c][13221][ExecuteAutoOp]:Issuing
    ioctl ENH_LIBRARY_INVENTORY (00006C0B) on library device
    /dev/smc1.
    15:00:06.173 [255001][mmsscsi.c][19588][RefreshDriveInfo]:Drive
    0 (elem 256) is NOT FULL; abnormalFlags=00000000
    15:00:06.173 [255001][mmsscsi.c][19588][RefreshDriveInfo]:Drive
    1 (elem 257) is NOT FULL; abnormalFlags=00000000
    15:00:06.173 [255001][mmslib.c][8704][MmsReleaseAuto]:Releasing
    autochanger; lib=LIBRARY2, dev=/dev/smc1.
    15:00:06.376
    [255001][mmsdrive.c][7312][MmsReleaseDriveList]:Releasing
    DriveList in library LIBRARY2
    15:00:06.377
    [255001][mmsscsi.c][10248][ValidateSlotInfo]:Validating the slot
    information for library LIBRARY2.
    15:00:06.377
    [255001][mmsscsi.c][10336][RefreshSlotInfo]:Refreshing slot
    information for library LIBRARY2.
    15:00:06.418 [255001][mmsscsi.c][13221][ExecuteAutoOp]:Issuing
    ioctl ENH_LIBRARY_INVENTORY (00006C0B) on library device
    /dev/smc1.
    15:00:06.575 [255001][mmsscsi.c][10495][RefreshSlotInfo]:Slot 0:
    addr=4096, useCode=FULL  , devT=ANY, mediaT=-1, elemT=ANY.
    15:00:06.575
    [255001][mmsscsi.c][11298][CopyValidBarcode]:Barcode for volume
    in slot 4096 is all blanks.
    15:00:06.576 [255001][mmsscsi.c][10495][RefreshSlotInfo]:Slot 1:
    addr=4097, useCode=EMPTY , devT=ANY, mediaT=-1, elemT=ANY.
    .........
    
    15:00:06.958 [255002][mmsdrive.c][2570][MmsBorrowDrive]:Borrowed
    drive; lib=LIBRARY2, drive=DRIVE5 (/dev/rmt1)
    15:00:06.958 [255002][mmsscsi.c][18744][AuditWorkerThread]:Audit
    worker thread 255002 for lib LIBRARY2 using drive DRIVE5
    (/dev/rmt1).
    15:00:06.958
    [255002][mmsscsi.c][18838][AuditWorkerThread]:Auditing slot 4096
    in lib LIBRARY2 using drive DRIVE5 (/dev/rmt1).
    15:00:06.961 [255002][mmsscsi.c][12312][MoveVolume]:Moving
    volume in library LIBRARY2 from 4096 to 256.
    ..........
    15:06:30.185 [255002][mmsscsi.c][19359][PutConsoleMsg]:ANR8779E
    Unable to open drive DRIVE5 (/dev/rmt1), error number= 46.~
    15:06:30.185 [255002][mmsscsi.c][19365][OpenDriveWithWait]:Exit:
    drive DRIVE5 (/dev/rmt1) in library LIBRARY2, rc = 4008.
    15:06:30.185 [255002][mmsscsi.c][18901][AuditWorkerThread]:Can't
    verify the label of volume from slot 4096, lib LIBRARY2.
    15:06:30.185 [255002][mmsscsi.c][18903][PutConsoleMsg]:ANR8912E
    Unable to verify the label of volume from slot-element 4096 in
    drive DRIVE5 (/dev/rmt1) in library LIBRARY2.~
    15:06:30.186 [255002][mmsscsi.c][12312][MoveVolume]:Moving
    volume in library LIBRARY2 from 256 to 4096.
    15:06:30.186
    [255002][mmsscsi.c][12371][MoveVolume]:robotCanEject = 0
    15:06:30.186 [255002][mmsscsi.c][12375][MoveVolume]:drive state
    = 1 appendSupport = 1 append = 0
    15:06:30.186 [255002][mmsscsi.c][12379][MoveVolume]:dest = 4096,
    src = 256, element = 256 drive type = 2
    ..........
    15:06:52.538 [255002][mmsscsi.c][19745][CopyMediaTypes]:Library
    LIBRARY2, copying mixed media types from 256 to 4096.
    15:06:52.538 [255002][mmslib.c][8704][MmsReleaseAuto]:Releasing
    autochanger; lib=LIBRARY2, dev=/dev/smc1.
    15:06:52.538 [255002][mmsscsi.c][13156][CloseAutoDevice]:Closing
    /dev/smc1.
    15:06:52.538 [255002][pspvr.c][3696][PvrPsCloseDevice]:Device
    with handle c is closed
    15:06:52.538 [255002][pspvr.c][3708][PvrPsCloseDevice]:Removing
    device /dev/smc1 with handle 12 from devList
    15:06:52.539
    [255002][mmslib.c][12658][MmsReleaseLibPath]:Releasing path from
    source SERVER2 to library LIBRARY2(/dev/smc1).
    15:06:52.539
    [255002][mmsdrive.c][2602][MmsReturnDrive]:Returning drive
    DRIVE5 (/dev/rmt1) in library LIBRARY2.
    15:06:52.539 [255002][mmsscsi.c][19016][AuditWorkerThread]:Audit
    worker thread 255002 ending.
    15:06:52.540 [255002][mmsscsi.c][19029][AuditWorkerThread]:Audit
    worker thread 255002 return code is 4008.
    15:06:52.540 [255001][mmsscsi.c][4968][ScsiAudit]:One of the
    Audit worker threads encountered an error.
    15:06:52.540 [255001][mmsscsi.c][13777][EndActivity]:Ending
    AUDIT activity for SCSI library LIBRARY2.
    15:06:52.603 [255001][mmslib.c][17374][PutConsoleMsg]:ANR8460E
    AUDIT LIBRARY process for library LIBRARY2 failed.~
    15:06:52.604 [255001][process.c][820][PutConsoleMsg]:ANR0985I
    Process 93 for AUDIT LIBRARY running in the BACKGROUND completed
    with completion state FAILURE at 15:06:52.~
    15:06:52.604 [255001][process.c][837][PutConsoleMsg]:ANR1893E
    Process 93 for AUDIT LIBRARY completed with a completion state
    of FAILURE.~
    
    IBM Spectrum Protect Client Version Affected:
    Version 8.1.5 and above on all platforms
    
    Initial Impact:
    Medium
    Additional Keywords:
    TSM server Spectrum Protect TS001277832 cleaning cartridge
    barcode audit library
    

Local fix

  • Attach cleaning barcode for cleaning cartridges
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users of AUDIT LIBRARY with  *
    * a cleaning cartridge.                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 8.1.7.100 and 8.1 .8 .       *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release: AIX, HP - UX, Solaris,
    Linux, and Windows.
    Platforms fixed: AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28518

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-24

  • Closed date

    2019-04-08

  • Last modified date

    2019-04-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A"}]

Document Information

Modified date:
14 February 2021