A fix is available
APAR status
Closed as program error.
Error description
When DataPower is using a JMS connection to a Websphere Application Server, DataPower might ignore the blocked retry settings on the WAS side and send messages at its own rate.
Local fix
Problem summary
Affected is the user of DataPower using WebSphere JMS service to connect to WAS JMS server. When both functions "Maintain strict message order" and "Blocked retry timeout in milliseconds" for the data destination in WAS JMS server are enabled, DataPower sometimes might not receive the messages from server side correctly and falls to the loop to receive the same message repeatedly.
Problem conclusion
Fix is available in 2018.4.1.8 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Do not enable both functions "Maintain strict message order" and "Blocked retry timeout in milliseconds" at the same time in WAS JMS server.
Comments
APAR Information
APAR number
IT28436
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
752
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-03-13
Closed date
2019-10-14
Last modified date
2019-10-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R18X PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"752"}]
Document Information
Modified date:
28 September 2021