IT28411: CLOUD TIERING FINDS NO OBJECTS TO TIER WHEN OBJECT UTC DATE NOT SET

8.1.8.000-IBM-SPOC-Linuxs390x
8.1.8.000-IBM-SPSRV-Linuxppc64le
8.1.8.000-IBM-SPCMS-WindowsX64
8.1.8.000-IBM-SPCMS-WindowsI32
8.1.8.000-IBM-SPCMS-Linuxx86_64
8.1.8.000-IBM-SPOC-WindowsX64
8.1.8.000-IBM-SPOC-Linuxx86_64
8.1.8.000-IBM-SPOC-LinuxPPC64le
8.1.8.000-IBM-SPOC-AIX
8.1.8.000-IBM-SPSRV-WindowsX64
8.1.8.000-IBM-SPSRV-Linuxx86_64
8.1.8.000-IBM-SPSRV-Linuxs390x
8.1.8.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.8) Downloads

APAR status

• Closed as program error.

Error description

• A storage rule and subrule are configured to tier data from a
  directory-container storage pool to a cloud-container storage
  pool. For example :
  
  Protect: MYTSM>q stgrule f=d
  
     Storage Rule Name: CLOUD-TIER
   Target Storage Pool: CLOUDPOOL
           Action Type: NoTiering
                Active: Yes
          Storage Type: Cloud
  Source Storage Pools: CONTAINERPOOL
  
  Protect: MYTSM>q subrule cloud-tier f=d
  
    Subrule Name      : CLOUD-TIER-NODE01
    Subrule ID        : 3
    Action Type       : TierByAge
    Delay ( in days ) : 0
    Maximum Processes : 4
    Subrule Members   : NODE01:-
  
  The QUERY OCCUPANCY shows data for node NODE01 is stored in the
  source directory-container storage pool (CONTAINERPOOL) but no
  data is tiered to the target cloud-container storage pool
  (CLOUDPOOL) when the rule is activated.
  
  Customer/L2 Diagnostics :
  Logon with the instance userid and run the following commands
  from a shell :
  
  1) db2 connect to TSMDB1
  
  2) db2 set schema TSMDB1
  
  3) db2 "select poolid from ss_pools where
       poolname='CONTAINERPOOL'"
  
  Replace CONTAINERPOOL with the name of the directory-container
  storage pool to be tiered
  
  4) db2 "SELECT MIN(SCOT.OBJID) FROM TSMDB1.SC_OBJECT_TRACKER
  SCOT
     WHERE SCOT.POOLID=XX AND SCOT.OBJID IN (SELECT SCAO2.OBJID
     FROM TSMDB1.SC_ALL_OBJECTS SCAO2 WHERE SCAO2.STATE IS NULL OR
     SCAO2.STATE=1 OR SCAO2.STATE=2 OR SCAO2.STATE=4)"
  
  Replace XX in SCOT.POOLID=XX with the poolid obtained in
  command 3.
  
  Using the objectid obtained in command 4, run the
  Spectrum Protect server admin "SHOW INVO objectid" command.
  For example :
  
  Protect: MYTSM>show invo 12345
  Inventory object 12345 of copy type Backup has attributes:
    Node(123): NODE01 ...
    ObjName: ...
    Inactive, Inserted 12/11/2013 07:11:22 (UTC Not Set) ...
  
  When the object shows a date with "UTC Not Set", no data is
  tiered.
  
  An object will not have a UTC date set if the object was
  inserted in the Spectrum Protect server database when the
  server was at a level below 6.3.0.
  
  Initial Impact: Medium
  
  
  Additional Keywords:
  cloud-tier TS001892634
  
  Versions Affected:
  IBM Spectrum Protect server 8.1.3 and above on all platforms.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.8. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels