IT28318: IBM SPECTRUM PROTECT PLUS EXCHANGE RESTORE OPERATION FAIL

APAR status

• Closed as program error.

Error description

• At backup time the exchange database files are incorrectly
  renamed to databaseFileName.edb_obsolete.
  At restore time the restore operation cannot find the database
  file. (it looks for databaseFileName.edb)
  
  Platforms affected: All Windows
  
  Initial Impact: --> 1
  
  Additional Keywords: spp, exchange agent
  

Local fix

• Use the instant access feature to mount the database files to
  your exchange server and manually restore (Copy) the
  database files to the database active location.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus Level 10.1.3                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Restore of an exchange database fails when the data files    *
  * and log files for the database are located on two different  *
  * volumes.                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in 10.1.3 patch 1 and 10.1.4. Note     *
  * that this is subject to change at the discretion of IBM      *
  ****************************************************************
  

Problem conclusion

• Fixed a verification procedure that was failing when files were
  located on different volumes that caused the renaming of files.
  

Temporary fix

• Use the instant access feature to mount the database files to
  the exchange server and manually restore (Copy) the
  database files to the database active location.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• cbt
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels