IT28123: NOT ALL DATABASES ARE MOUNTED AFTER RESTORE

APAR status

• Closed as program error.

Error description

• After IBM Spectrum Protect Plus for Microsoft Exchange restore
  multiple Exchange databases to alternative locations, not all
  databases are mounted automatically.
  Platforms affected: All Windows
  Initial Impact:Medium
  Additional Keywords: None
  

Local fix

• Mount the database manually with mount-database cmdlet.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus for Microsoft Exchange 10.1.3      *
  * running on all Microsoft Windows platforms                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in  10.1.4. Note that until the fixing *
  * level is available, this information is subject to change at *
  * the discretion of IBM.                                       *
  ****************************************************************
  When restoring the multiple Microsoft Exchange databases to
  alternative locations, after restoring finishes success, the IBM
  Spectrum Protector Plus for Microsoft Exchange tried to mount
  all the restored Microsoft Exchange databases, but only one of
  them is mounted. None of the others are mounted automatically.
  

Problem conclusion

• IBM Spectrum Protect Plus for Microsoft Exchange has been fixed
  to mount all the Microsoft Exchange databases restored
  automatically. So, these databases are ready for accessing.
  

Temporary fix

• Mount the database in unmounted status manually.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels