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IT28050: "ANR0454E SESSION REJECTED BY SERVER...REASON: 201 - COMMUNICATION FAILURE" DURING STORAGE AGENT INITIALIZATION

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    The Spectrum Protect storage agent may fail to communicate with
    the Spectrum Protect library manager , reporting the following
    exception, during initialization:
    
    ANR0454E Session rejected by server XXXXX, reason: 201 -
    Communication Failure.
    
    This is a storage agent specific issue which can occur if the
    following conditions are met :
    1. a library manager is used
    2. the client data is stored on a library client Spectrum
    Protect server
    3. a DEFINE SERVER statement for the library manager server is
    present in the devconfig file of the storage agent
    
    
    
    
    IBM Spectrum Protect versions affected:
    Spectrum Protect Storage Agent v.8.1.4 and higher on supported
    platforms
    
    
    
    
    Initial Impact:
    Low
    
    
    
    
    Additional Keywords:
    TSM "Spectrum Protect" dsmsta fail initialization ANR0454E
    "reason: 201" "communication failure" TS001837091
    

Local fix

  • Remove the DEFINE SERVER statements for any library manager(s)
    and restart the storage agent.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect storage agent users.                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.8. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Linux, and
    Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28050

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-11

  • Closed date

    2019-04-19

  • Last modified date

    2019-04-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
19 April 2019