Direct links to fixes
8.1.8.000-IBM-SPOC-Linuxs390x
8.1.8.000-IBM-SPSRV-Linuxppc64le
8.1.8.000-IBM-SPCMS-WindowsX64
8.1.8.000-IBM-SPCMS-WindowsI32
8.1.8.000-IBM-SPCMS-Linuxx86_64
8.1.8.000-IBM-SPOC-WindowsX64
8.1.8.000-IBM-SPOC-Linuxx86_64
8.1.8.000-IBM-SPOC-LinuxPPC64le
8.1.8.000-IBM-SPOC-AIX
8.1.8.000-IBM-SPSRV-WindowsX64
8.1.8.000-IBM-SPSRV-Linuxx86_64
8.1.8.000-IBM-SPSRV-Linuxs390x
8.1.8.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.8) Downloads
APAR status
Closed as program error.
Error description
Client session ingest to container pool hung. The run state session don't cancel. The DB Active Log will be pinned and DB2 can cancel the thread due to NUM_LOG_SPAN. The session remains in a Run State until the dsmserv is restarted. This is a different problem than APAR IT23996 IBM Spectrum Protect Versions Affected: All platforms V7.1.3 and above Customer/L2 Diagnostics: A Query Session will show something like: 387,619 Tcp/Ip Run 0 S 4.2 K 79.1 M Node 387,620 Tcp/Ip Run 0 S 37.6 K 41.2 K Node 427,955 Tcp/Ip Run 0 S 607 2.5 K Node Servermon show data will have the threads in pkWaitConditionTracked. Example: Thread 549802, Parent 241: psSessionThread, Storage 25574533, AllocCnt 1156671 HighWaterAmt 38094948 tid=140724187473664, ptid=140734802683648, det=1, zomb=0, join=0, result=0, sess=387619, procToken=0, sessToken=387619 lwp=53569 Thread 549804, Parent 549802: SdCQSinkThread, Storage 27003844, AllocCnt 1165545 HighWaterAmt 27082113 tid=140724120450816, ptid=140724187473664, det=1, zomb=0, join=0, result=0, sess=0, procToken=0, sessToken=387619 lwp=53664 The stack conditions are SdWaitCQEmpty(), and the child thread is in SdGetNextDataBuffer(). Example: Thread abc (Thread 0x... (LWP 53569)): #0 0x0000... in pthread_cond_wait@@GLIBC_2.3.2 () from /lib64/libpthread.so.0 #1 0x0000... in pkWaitConditionTracked ... <---- #2 0x0000... in SdWaitCQEmpty ... <---- #3 0x0000... in SdStore ... #4 0x0000... in sdCreate ... #5 0x0000... in CreateBitfile ... #6 0x0000... in bfCreate ... #7 0x0000... in CreateBitfile ... #8 0x0000... in SmDoBackInsNormEnhanced ... #9 0x0000... in SmNodeSession ... #10 0x0000... in HandleNodeSession ... #11 0x0000... in DoNodeGeneral ... #12 smExecuteSession (infoP=<optimized out>,.. #13 0x0000... in psSessionThread ... #14 0x0000... in StartThread (startInfoP=0x0) at pkthread.c:4016 #15 0x0000... in start_thread () from /lib64/libpthread.so.0 #16 0x0000... in clone () from /lib64/libc.so.6 Thread xyz (Thread 0x... (LWP 53664)): #0 0x0000... in pthread_cond_wait@@GLIBC_2.3.2 () from /lib64/libpthread.so.0 #1 0x0000... in pkWaitConditionTracked ... <---- #3 0x0000... in SdCQSinkThread ... <---- #4 0x0000... in StartThread ... #5 0x0000... in start_thread ... #6 0x0000... in clone () from /lib64/libc.so.6 Initial Impact: Low Additional Keywords: sessions hang failed cancel high Active Log usage
Local fix
Schedule a time to restart the dsmserv application to remove the hung/orphaned sessions.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 8.1.8. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Linux, and Windows. Platforms fixed: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT27774
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-01-15
Closed date
2019-01-27
Last modified date
2019-01-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]
Document Information
Modified date:
13 February 2021