IBM Support

IT27741: DATAPOWER GATEWAY DOES NOT RETRY UNSUCCESSFUL 911 CALL AFTER REGISTRATION FAILS

A fix is available

Fix packs for DataPower Gateway version 2018.4, 7.7

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When a registration fails, the gateway will perform a 911 call
to try and recover. However even if this 911 call does not
result in the registration being recovered, the gateway will
not retry this recovery a second time.

Local fix

  • 



Problem summary


    

  • Retry the 911 call is unsuccesful.

    



Problem conclusion


    

  • The fix will be in 2018.4.1.2

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT27741
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    18X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-01-11
    • 

  • Closed date
    2019-01-25
    • 

  • Last modified date
    2019-01-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    

  • R18X  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            28 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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